Strata Manager

**Strata Manager**

Pro-Active Strata Management is a leading professional Strata Manager in WA. We aim to help make Strata easy - so everyone can enjoy their lives.

What sets us apart from other Strata Managers is our business philosophy. We are authentic, transparent, driven by a strong set of values and believe in collaborating with our clients to achieve the best outcome for both them and us.

We also believe that business should be fun. You should like the people you work with and for. Optimally, everyone on the team is striving for a common goal and having an enjoyable time doing it. We love to have a good laugh together.

We are looking for 2 Strata Managers to join our team.

The Strata Manager position is unique. The job is one part compliance, two parts planning and organising and three parts customer service. You will deal with many diverse types of people and no two days are alike.

The position is faced paced and can be a bit stressful at times. But for the right person it is fun and provides a tremendous opportunity to gain experience and increase your skills in strata management and business in general.

We are a results based organisation and your success will be measured not on what you do, but what you achieve.

**Target Rich Objectives - Management Functions**

To function as the agent for the Strata Company's Council of Owners to implement the Strata Company's obligations under the Strata Titles Act (The Act) and to complete the directions from the AGM and the Council of Owners in line with our Service Guarantee.

To action quote requests and work orders within the time described in the Service Guarantee.

**Target Rich Objectives -Insurance functions**

To do all work necessary to make sure all insurance claims are paid, and all repair work is completed. All claims to be lodged within 2 days of notification of the date of loss.

**Target Rich Objectives -Records/Financial Administration**

To be accountable for all proper record keeping in compliance with the Act.

To prepare all budgets and financial reports to ensure that the Strata Company's administrative and reserve funds have sufficient capacity to meet the Strata Company's obligations. If any deficiencies are identified the Council of Owners are notified within 7 days. If any excess funds are available consult with the Council of Owners to seek instructions regarding investing excess funds in term deposits to maximise the strata company’s investment income.

**Target Rich Objectives -Meetings**

To schedule and hold the AGM within 3 months of the end of the Company's financial year and to issue the minutes of the AGM within 14 days of the meeting (Unless the Strata Titles Act mandates a different time limit).

**Target Rich Objectives -Communication**

As the agent for the Strata Company's Council of Owners communication is key to your success and the satisfaction of the client. All verbal and written communication will adhere to the best practices as outlined in our Service Guarantee.

**Strengths**

To successfully achieve these objectives, you must have these traits.

**Drive and Personal Responsibility**

You are self-motivated and push yourself hard to achieve. At the same time, you take ownership of your decisions and hold yourself accountable for delivering on your promises.

**Action**

You enjoy making decisions. You typically act quickly and decisively. Making a mistake is okay but you learn from them and move on.

**You love people.**

You quickly and easily build rapport with people and are acutely aware of others' emotions. You understand and connect with them through their feelings. You can influence, without railroading people and you strive for solutions that are mutually beneficial.

**Organiser**

This is a fast-paced role so you must be organised. You make a plan, stick to the plan to execute and can easily get back on track when something comes up that diverts you from you plan (which it will)

**Service**

You truly value serving and supporting others.

**Strategic Awareness**

You are particularly good at paying attention to the wider context and bigger picture. You are adept at seeing opportunities as well as potential risks. You have a natural tendency to pursue the opportunities and can develop strategies to prevent or avoid the risks before they occur.

**Problem Solver**

We know that you will never be able to prevent 100% of the problems, so you must be equally good at resolving problems when they do occur. Ideally, you are someone that thrives on solving problems, looking for the most effective and efficient solution for all parties. Your natural style is to be optimistic that a solution will be found, regardless of how things may appear at the time problems are presented.

**What Next**

If you think the Target Rich Objectives and the Strengths mentioned earlier resonate with you, we encourage you to submit your resume. This will enable us to initiate a discussion regarding your potential in a thr