Boutique Technician Omega Perth

4 days ago

Perth, Australia Swatch Group Full time

**About OMEGA**
Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.
**The Role**
The Boutique Technician will be hired to conduct diagnostics with the view to create an estimate for the work required. Perform quick service interventions on timepieces, in line with OMEGA technical documentation. As an integral part of the Boutique team there will be aspects of the Boutique Technician role that cross over with that of the sales team. These key tasks and responsibilities include assisting in the continuous achievement of sales targets, delivering impeccable customer service, developing strong client relationships and client records within the boutique and being an ambassador for the OMEGA brand.

This role will be responsible for
- Conduct initial light diagnostics of the timepiece, in order to determine the corrective intervention with a view to gather a pre-approval for servicing
- Conduct quick warranty interventions
- Ultrasonic cleaning of bracelets
- Conduct water resistance checks and quick services as required
- Ensure compliance with OMEGA technical documentation
- Support the Boutique Team to ensure boutique sales targets are achieved
- Ensure highest level of service standards at all times using the OMEGA sales ceremony
- Actively contribute to building a strong Boutique VIP database and assist with the building of strong VIP relationships with local clientele
- Perform weekly security stock counts (services)
- Perform daily security stock counts where required
- Track own performance statistics
- Assist in daily visual merchandising tasks
- Develop own comprehensive OMEGA brand and product knowledge base
- Know stock availability, delays, backorders and discontinued product lines
- Complete E-Learning modules

The person in this role would need to have the following skills and experience
- Technical aptitude with an eye for detail
- Relevant experience in the field [watches (or) other comparable field such as - consumer electronics manufacturing / service]
- Dexterity
- Excellent organisational skills and methodology
- Demonstrated analytical and problem solving ability
- Excellent oral and written communication skills
- Project a professional and competent image
- Maintain a mutually engaging and comprehensive relationship with colleagues
- Achieving and maintaining qualitative and quantitative KPI’s
- Excellent organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Good time management skills
- Team player
- Energy, drive and enthusiasm
- Impeccable grooming and presentation

**How to Apply**

Job Reference: SGAU00508

  • Omega Boutique Manager Perth

    2 weeks ago

    Perth, Australia Swatch Group Full time

    **About OMEGA** Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and...

  • Omega Client Advisor Perth

    5 days ago

    Perth, Australia Swatch Group Full time

    ABOUT OMEGA Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury...

  • Omega Client Advisor Perth

    5 days ago

    Perth, Australia The Swatch Group (Australia) PTY. LTD. Full time

    **The Role**: As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique. - Support the Boutique Management to ensure sales targets are achieved - Ensure highest level of service standards at all times using the OMEGA sales ceremony - Assist in...

  • OMEGA Client Advisor

    2 weeks ago

    Perth, Western Australia Swatch Group Full time $60,000 - $90,000 per year

    About OMEGASince 1848, innovative watchmaking has been the cornerstone of OMEGA's heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world's favourite spy. Thanks to OMEGA's pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is...

  • omega client advisor

    2 weeks ago

    Perth, Western Australia Swatch Group Full time $60,000 - $80,000 per year

    ABOUT OMEGASince 1848, innovative watchmaking has been the cornerstone of OMEGA's heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world's favourite spy. Thanks to OMEGA's pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is...

  • OMEGA Client Advisor

    2 weeks ago

    Perth, Western Australia The Swatch Group Australia Pty Ltd Full time $60,000 - $80,000 per year

    About OMEGASince 1848, innovative watchmaking has been the cornerstone of OMEGA's heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world's favourite spy. Thanks to OMEGA's pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is...

  • Boutique Coordinator, Perth

    2 weeks ago

    Perth, Australia Van Cleef & Arpels Full time

    Reference Code: 92083**Boutique Coordinator, Perth**: - Perth, WA, AU- Permanent**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At...

  • Boutique Operations Supervisor

    4 days ago

    Perth, Australia Christian Dior Couture Full time

    **Position**: **_Our Story: _** Christian Dior Couture, the House of Dreams, is recognised for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering _metiers d’art _. Our Maison is a destination for sustainable growth and success where we shape the future of our Talents in a positive, authentic &...

  • Assistant Boutique Manager

    4 days ago

    Perth, Australia Christian Dior Couture Full time

    **Position**: **_Our Story: _** Christian Dior Couture, the House of Dreams, is recognised for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering _metiers d’art _. Our Maison is a destination for sustainable growth and success where we shape the future of our Talents in a positive, authentic &...

  • Boutique Operations Associate

    4 days ago

    Perth, Australia Christian Dior Couture Full time

    **Position**: **_Our Story: _** Christian Dior Couture, the House of Dreams, is recognised for its French heritage and vibrant culture sublimating its unique savoir-faire and creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our talents in a positive, authentic, and...