Casino Server
2 days ago
Summary
This person is responsible for serving Casino guests conform the policies & procedures and conform the standards of performance of the Hyatt Regency Aruba Casino. To respond to the guest needs and request in a courteous maneer extending the personal service to each patron consistently.
- Responsible for providing Beverage service to all Casino guests in an efficient, courteous and professional manner displaying a high standard of Guest services.
- Responsible for providing superior guest service to new and existing casino/hotel guests.
- Greet customer in friendly, professional and welcoming manner, assuring that guests have a favorable gaming experience.
- Safeguard company assets and securing the integrity of the game.
- Ensures the faithful compliance of policies, principles and procedures of the Hyatt Regency Aruba Casino.
- Providing guests with drinks as desired.Work in an assigned area such as a gaming table or slot area and pleasantly.
- Presents the drink order to the bartender properly.Presents the drinks without mixing.
- Performs necessary tasks to service guest, i.e.; taking and filling all beverage orders and assisting in maintaining guests gaming area in a clean and neat manner.
- Monitors guest needs on a continual basis ensuring all beverage requests will be promptly fulfilled.
- Performs as a team member with: Bartenders, Barbacks, Supervisors, and pertinent Casino Colleagues in producing a smoothly and efficiently run operation.
- Assists other beverage personnel with maintenance (opening/closing duties) as necessary.
- Informs supervisor of all suspicious or unusual activity
**Qualifications**:
- Have excellent oral and written communications skills.
- Languages: English in writing and speaking should be fluent. Required second language can be Dutch, Spanish or Papiamento
- Creating teamwork by helping co-workers with essential functions.
- A good physical condition.Ability to work flexible hours.
- Be a responsible and motivated person.
- Outgoing personality and be a creative person.
- Ability to work under pressure and handle stress.
- Good problem solving abilities
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