Business Improvement Administration Officer, Housing

Part-time_, _permanent opportunity
- Based in Regency Park
- Play a vital role in helping us deliver exceptional service and support to those in need.

**What we offer**:

- Flexible working options - tell us what you need for that work-life balance*
- Access to our fantastic salary packaging options - increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
- Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
- Paid parental leave, including superannuation paid on parental leave
- Paid study leave, and financial education assistance up to $6,000
- Genuine career development opportunities across Believe Housing Australia and AnglicareSA
- Discounted motor vehicles and gym memberships
- BUPA and Medibank health cover discounts
- Access to our Employee Assistance Program for you, and your family

**Who are we looking for?**:
We're seeking a dedicated and detail-oriented Business Improvement Administration Officer who is passionate about ensuring data quality and integrity.

In this role, you'll be responsible for evaluating current systems and implementing changes to improve process efficiencies. You'll also maintain tenant and property files, ensuring everything is accurate and up-to-date.

You'll need to be highly organised, with the ability to juggle multiple priorities while maintaining a keen attention to detail and your ability to coordinate and prepare reports will be crucial in assisting with compliance and reporting.

Experience in evaluating and improving systems and processes will be highly valued as it will help us enhance our operational efficiency.

Your technical skills including proficiency in using office software especially spreadsheets and reporting tools will be essential. These skills will ensure our data is accurate and up-to-date, ultimately supporting our mission to make a positive impact in the community.

**What can you expect to be doing?**:
As our Business Improvement Administration Officer, you'll:

- Provide professional administrative support to the Business Improvement team, ensuring smooth operations within Housing Operations.
- Complete administration tasks in line with funding bodies, regulations, compliance, and program requirements.
- Evaluate current systems and design and implement changes to improve process efficiencies.
- Support the maintenance of tenant and property files and records.
- Coordinate and prepare reports and spreadsheets to assist in compliance and reporting, working collaboratively with Housing Operations.
- Identify and report data discrepancies, ensuring data is maintained according to policies and procedures.
- Monitor data integrity impacts and present improvements, cleansing the tenancy management system as required.
- Create written records detailing how tasks and procedures have been completed, and report system improvements needed for accurate data collection.

**What do you need to bring?**:

- Certificate 3 in Business Administration or equivalent experience.
- Experience in the Community Housing or Private Rental sector (highly desirable).
- Proven ability to deliver high-quality and accurate administrative tasks, including record keeping and file management.
- Effective time management skills with strong prioritisation, organisation and multi-tasking abilities.
- Proficiency in computer software, including databases, MS Office (Word, Excel), internet, and Outlook.
- Highly developed verbal and written communication skills.

**Who is Believe Housing Australia?**:
Believe Housing Australia is a leading social and affordable housing provider, delivering safe and secure housing, and tenancy services.

Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a fully owned subsidiary company of AnglicareSA. The organisations still share core values and a strong belief in the vision of justice, respect and fullness of life for all.

Believe Housing Australia is a nationally accredited Tier 1 Community Housing Provider with a strong track record in the provision of social and affordable housing throughout South Australia. The Believe Housing Australia brand was launched in March 2022, however the business has been operating for more than 20 years.

At Believe Housing Australia, we understand that housing is fundamental to people leading a full life. Having a place to call home enables individuals and families to believe in a better future, find their sense of belonging, and become all that they want to be.

Believe. Belong. Become.

**How to Apply**:
**Applications close 5.00pm Wednesday 14th May, 2025**
- We are committed to the employment of Aboriginal and Torres Strait Islander peoples. Please contact the person listed above to discuss joining Believe Housing Australia and visit our website for details on our Aboriginal Housing Services._

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