Intake & Enquiries Officer

1 week ago


Melbourne City Centre, Australia Department of Health Full time

***: Intake & Enquiries OfficerIntake & Enquiries Officers are the first point of contact for enquiries and complaints made to the Health Complaints Commissioner (HCC) about Victorian health service providers. Intake & Enquiries Officer deal with telephone, in-person and written enquiries and complaints and provide referral advice and information about the role of the Commissioner.

**Are you**:

- A clear communicator with excellent customer service skills?
- Interested in supporting alternative dispute resolution and contributing to improvements in healthcare delivery?
- Skilled, enthusiastic and team oriented individual who will fit into a small statutory environment?

Mandatory Vaccination Policy

**HOW TO APPLY**:
For this position, you are not required to address each of the key selection criteria in a separate written document.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
For further information please visit the Department of Health



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