Current jobs related to Medical Receptionist - Byford - Byford Family Practice

**THIS IS NOT SUITABLE FOR SCHOOL HOURS. FLEXIBILITY IN 7.45AM STARTS AND 5.30PM FINISH (5 hour split shifts)**

**Full Job Description**

**Responsibilities include**:

- Welcoming and assisting patients with enquiries and appointments in a courteous and efficient manner
- Open and close the clinic as per set procedures
- Answering incoming calls, managing multi-phone lines and responding to telephone enquiries.
- Take Private payments and issue receipts.
- Daily Data entry to update patient registrations/demographics
- To exercise absolute confidentiality and discretion in all clinics and patients matters
- Liaising with various medical staff, from doctors, hospital staff, pharmacist, Allied health staff
- Deal with emergencies where necessary and follow set triage procedure.
- Accurately process patient payments via EFTPOS or cash transactions
- Ensure patients are informed of possible private fees in accordance with their appointment
- Maintain cleanliness of reception and waiting area.
- Ensure your time sheet is accurate and up to date to reflect your shift.
- Support the day - to - day operations of the medical centre.

**Administration**
- Prepare and record outgoing mail and posting
- Open, scan and Distribute incoming mail.
- Scanning patient correspondence, results etc and allocating to treating doctors electronic inbox.
- Maintain patient information, archiving patients who no longer attend or are deceased
- Balance reciepts and banking daily

**Other Duties**
- Actively participate in general staff meetings as required
- General housekeeping
- Undertake other duties as required from time to time by the practice manager, Nurses and doctors
- Knowledge of infection control

**Expected behaviours and personal attributes**:

- Demonstrate patient focused approach in service with compassion and genuine empathy
- Excellent interpersonal and communication skills
- Well presented, friendly, courteous and obliging. Represent the practice in a confident and positive manner at all times.
- Have a vigilant attitude to accuracy.
- Work cooperatively and independently.

**Essential**
- Basic knowledge MS Word and excel
- Minimum of one years’ experience in medical reception role
- Knowledge of Best Practice Software

**Desirable**
- CPR / Triage training and/or experience
- Training and/or experience in emergencies and or handling complaints
- Medicare & Patient claiming, basic infection control, safe handling and disposal of medical waste etc.

On offer is excellent working conditions and the opportunity to join a passionate and family orientated team. Currently on offer would be a minimum of 10 - 25 hours per week including weekend shifts. However, it is expected from time to time that our staff will work extra shifts on occasions if this is required to deliver essential patient care.
- We appreciate your interest in the position so please note that successful applicants will be contacted only. Please no phone call enquiries._

**Experience**:

- Medical admin: 1 year (preferred)

**Job Types**: Part-time, Permanent
Part-time hours: 10-15 per week

**Salary**: $24.00 - $26.00 per hour

Schedule:

- Rotating roster

Application Question(s):

- What is your current availability?

**Experience**:

- Medical admin: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person