Direct Debit Operations Supervisor

1 day ago

Dingley Village, Australia Access Telehealth Full time

**About Us**:
Access Telehealth is a unique and innovative business servicing the medical needs of patients and participants within residential aged care facilities NDIS and the wider community. Our goal improve health outcomes by providing access to clinicians. Making medical practitioners and allied health therapists more accessible to improve the lives of Australians in need.

**Role Overview**:
This role presents an exciting challenge for a proactive and forward-thinking professional to shape the future of direct debit management and automation within our organisation.

**Key Responsibilities**
- Process direct debits with existing teams according to established timelines and guidelines
- Maintain accurate records of direct debit transactions and related documentation.
- Collaborate with relevant teams to resolve any issues or discrepancies related to direct debits.
- Initially, create and distribute monthly reports and statements to customers.
- Develop automated systems for generating and delivering regular reports and statements.
- Develop and execute a comprehensive plan for transforming manual direct debit processes into automated workflows.
- Liaise with internal stakeholders and external partners to ensure seamless integration of automation solutions.
- Work closely with the Consumer Support Team to address issues related to bad bank accounts and bank account testing.
- Perform reconciliations for customer accounts to ensure accurate billing and payment processing.
- Continuously assess existing processes to identify areas suitable for automation.
- Lead efforts to automate tasks and streamline workflows for maximum efficiency.

**Role Requirements**:

- Bachelor's degree in Accounting or equivalent work experience.
- Highly proficient in excel, this will be critical in managing early-stage manual processes.
- Experience in supervising an accounts receivable team.
- Strong analytical and problem-solving skills.
- Familiarity with process automation tools and techniques.
- Excellent communication and collaboration abilities.
- Demonstrated ability to lead a team and nurture talent.

**What’s on Offer**
- Full-time opportunity
- Employee discounts and benefits within all retail categories
- Central Dingley location
- Competitive remuneration
- Opportunity to work within a growing business with the potential for future career development

**How to apply**:
Video

  • Consumer Support Officer

    6 days ago

    Dingley Village, Australia Access Telehealth Full time

    **About us** Access Telehealth was built by medical professionals to achieve one goal - connecting people to healthcare. Through our growing network of clinicians across General Practice, Allied Health, Nursing and Specialists we deliver improved health outcomes to: - Rural and Remote Australians - Indigenous Communities - Aged Care Residents and - NDIS...

  • Portable Workshop Technician

    7 days ago

    Dingley Village, Australia Chubb Fire & Security Full time

    **Portable workshop Technician / Supervisor** **Role Overview** We are seeking a motivated and hands-on Workshop Technician who is interested/capable in becoming a Workshop Supervisor to lead a team of 2 workshop technicians. **Future Responsibilities will include**: - Supervise and work alongside a team of 2 workshop technicians. - Oversee daily...

  • Portable Workshop Technician

    7 days ago

    Dingley Village, Australia Chubb Fire & Security Pty Ltd Full time

    Portable workshop Technician / Supervisor Role Overview We are seeking a motivated and hands-on Workshop Technician who is interested/capable in becoming a Workshop Supervisor to lead a team of 2 workshop technicians. Future Responsibilities will include: - Supervise and work alongside a team of 2 workshop technicians. - Oversee daily workshop operations...

  • Water Cart Operator

    7 days ago

    Dingley, Australia M1 Trades & Labour Full time

    We are looking for Water cart operators with experience on civil works. This is a green field site where you experience in keeping the dust down & site safe. The role is ongoing based on your performance. **Skills**:Water Cart operator White Card Full PPE Women, Men, Aboriginal & Torres Straight Islanders are encouraged to apply. We are looking for...

  • Executive Assistant

    2 weeks ago

    Dingley Village, Australia Access Telehealth Full time

    **About Us** Access Telehealth is a business built by medical professionals, designed to enhance and improve health outcomes by supporting medical practitioners and communities across Australia. Access Specialist provides rural and indigenous Australians with specialist video appointments via referral from their GP. We work with clinics to manage and...

  • Regional Sales Manager

    2 weeks ago

    Dingley Village, Australia Chubb Fire & Security Full time

    **About the role** As our new Regional Sales Managers you’ll lead a high-performing sales and technical team to drive growth, retention, and profitability across your region. This is a strategic leadership role where you’ll shape sales direction, build strong client relationships, and collaborate across the business to deliver exceptional...

  • Regional Sales Manager

    2 weeks ago

    Dingley Village, Australia Chubb Fire & Security Pty Ltd Full time

    About the role As our new Regional Sales Managers you’ll lead a high-performing sales and technical team to drive growth, retention, and profitability across your region. This is a strategic leadership role where you’ll shape sales direction, build strong client relationships, and collaborate across the business to deliver exceptional...

  • Portable Workshop Technician

    1 week ago

    Dingley, Victoria, Australia Chubb Fire & Security Full time $80,000 - $120,000 per year

    Portable workshop Technician / SupervisorRole OverviewWe are seeking a motivated and hands-on Workshop Technician who is interested/capable in becoming a Workshop Supervisor to lead a team of 2 workshop technicians.Future Responsibilities will include:Supervise and work alongside a team of 2 workshop technicians.Oversee daily workshop operations to ensure...

  • Portable Workshop Technician

    2 weeks ago

    Dingley, Victoria, Australia Chubb Fire & Security Group Full time $80,000 - $120,000 per year

    Portable workshop Technician / SupervisorRole Overview We are seeking a motivated and hands-on Workshop Technician who is interested/capable in becoming a Workshop Supervisor to lead a team of 2 workshop technicians. Future Responsibilities will include:Supervise and work alongside a team of 2 workshop technicians.Oversee daily workshop operations to...

  • Portable Workshop Technician

    1 week ago

    Dingley, Victoria, Australia Chubb Fire & Security Pty Ltd Full time $60,000 - $90,000 per year

    Portable workshop Technician / SupervisorRole OverviewWe are seeking a motivated and hands-on Workshop Technician who is interested/capable in becoming a Workshop Supervisor to lead a team of 2 workshop technicians.Future Responsibilities will include:Supervise and work alongside a team of 2 workshop technicians.Oversee daily workshop operations to ensure...