Assistant Bank Manager

6 days ago

Picton, Australia IMB Bank Full time

**Highly reputable and trusted community minded bank**:

- **Create great experiences and help people achieve their financial goals**:

- **FT position, Picton location, excellent training provided**

This is an exciting opportunity to join IMB Bank as an **Assistant Branch Manager (2IC)** in our** Picton** branch. This role is ideal for a banking or retail professional who is ready to take the next step in their career, focusing on leadership, managing daily operations, compliance and lending.

**About the role**

Reporting to the Branch Manager and an integral part of a dynamic team, the key focus areas of the role include:

- Providing service excellence to our customers in person, over the phone and via our online channels regarding their banking and insurance needs
- Exploring new opportunities to find the right financial solutions that may improve their position
- Assisting in the completion and management of the branches daily operational and compliance requirements
- Assisting with management, coaching and staff development activities
- Contributing to product and service initiatives/activities for the team and region

**About you**
- Experience/skills working in either a banking or retail/customer service environment
- Supervisory/team leader experience and want to pursue further development
- An aptitude for learning, technology and business operations
- A genuine passion for providing great service and creating positive customer experiences
- Commitment to helping customers in their day to day banking requirements and to achieve their financial goals and dreams
- Thrive in a team environment and show initiative, care and attention to detail in your work
- Exposure to consumer lending (but not essential as training will be provided).

**About IMB**

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we’ve doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

At IMB, we are dedicated to providing our people with a supportive and rewarding work environment and we offer a range of benefits including:

- Great training and onboarding
- Genuine career pathways and opportunity to accelerate your skills and experience
- A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees
- Designated wellbeing days
- Friendly and professional team environment
- Product concessions
- Purchased annual leave
- 2IC incentive scheme
- For internal purposes, the position of Assistant Manager is referred to as "Customer Service Manager"._

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