Assistant Service Manager

4 days ago

Midland, Australia Autoleague Full time

Autoleague are seeking an **Assistant Service Manager** to join the team at our **Midland Mitsubishi, Suzuki, and GWM** site in Midland.

Reporting to the Service Manager, the Assistant Service Manager will play a key role in supporting the Service Manager in the day-to-day operations of the dealership's service department. This person will ensure that our customers receive outstanding service, and our team operates smoothly and efficiently.

**The Role**:

- Support the Service Manager in overseeing the service department's daily operations.
- Assist in supervising and motivating a team of service advisors, technicians, and support staff.
- Act as a primary point of contact for customers, handling inquiries, concerns, and providing exceptional service.
- Ensure timely and efficient completion of all repair and maintenance jobs.
- Assist in managing schedules, workloads, and workflow to meet customer needs.
- Maintain a high standard of quality control and customer satisfaction.
- Collaborate with the Service Manager to develop and implement service strategies to meet company goals.

**You**:

- Previous experience in a service or supervisory role, preferably in the automotive industry.
- Strong understanding of automotive service processes and technical knowledge.
- Excellent customer service and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to motivate and lead a team effectively.
- Proficient in computer skills, including familiarity with service-related software and tools.
- Valid driver’s license

**What’s in it for you**:

- Company drive vehicle and fuel card
- Excellent remuneration package with uncapped commissions $$$
- Be part of a national, innovative automotive company
- Paid parental leave
- Long service and loyalty incentives
- Salary package your next vehicle through novated leasing
- Discounts at restaurants, hotels, gym memberships and entertainment
- Access to free, professional counselling through our Employee Assistance Program (EAP)
- Free Swan Yacht Club membership
- Discounted rates for First Aid training

**Who we are**:
When joining a Midland City dealership, you are also joining Autoleague, one of Australia’s largest and most innovative automotive retailers with 40+ franchise points representing the world’s largest manufacturers and over 1,800 employees nationwide.

Midland City consists of world-renowned brands such as Hyundai, Mitsubishi, MG, Kia, Suzuki and services such as Opposite Lock, WA Car Buying Centre and Boating Co.

**How to apply**:
If you’re passionate about cars, enjoy leading a team, and thrive in a fast-paced environment, we’d love to hear from you Send us a copy of your resume and cover letter by clicking **'Apply'.**

**Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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