Transport Services Coordinator

5 days ago

Brendale, Australia Super Retail Group Full time

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity.

**About the Role**

We’re on the hunt for a dynamic and sharp-thinking Transport Services Coordinator to join our fast-paced team in Brendale

In this exciting role, you’ll be the first point of contact for managing freight exceptions —ensuring bookings are accurate, the best transport providers are lined up (with cost and service in mind), and transit guidelines are hit every time. You’ll also team up with our Group Transport Operations Controllers to nail invoice checks and keep our carriers paid promptly and smoothly.

Reporting to the Transport Services Lead, your responsibilities will include but not be limited to:

- Supporting customer bookings for domestic transport, ensuring accuracy and match of transport provider to service need.
- Supporting accounts reconciliations and checking against services delivered to costs.
- Providing reports on invoicing for Transport Operations, including costs, accuracy, variances and delivery within agreed terms.
- Providing reports in relation to Transport Services such as accuracy, cost, variances, process and any other matters as required.

**About you**

If you're ready to put your problem-solving skills to the test and thrive in a role where every detail counts, we’d love to have you on board

In addition, you will have:

- Proven background in customer service, with a focus on responsiveness and solution-oriented support
- Intermediate proficiency in Microsoft Excel, including working with formulas, pivot tables, and data analysis
- Strong work ethics and outstanding communication skills, both written and verbal, with the ability to collaborate effectively across teams

Desirable:

- Understanding of transport operations, including booking processes and freight exception handling
- Demonstrated experience in accounts payable within a large, complex business environment
- Familiarity with SAP systems, particularly for PO creation, invoice processing and vendor management

**WHY JOIN US?**
- You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
- Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
- We are committed to your professional development and will support on-going opportunities for both learning and progression.
- You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.

**Our Culture of Inclusion**

Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.

**How to apply**

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