SOC Manager

22 hours ago


Melbourne, Australia NTT AU Workforce Solutions Full time

**SOC Manager**

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

**Want to be a part of our team?**

We are seeking an SOC Manager for our client's Cloud Solutions Team within an Insurance domain and in this role you will be an escalation point for L1/L2/L3 support teams. This will be a 3 month contract and it is fully remote.

**Working at NTT**
- L1/L2/L3 teams will all report into SOC Manager and there will be 3 different teams in total
- All incidents will be dealt with out of MS Sentinel
- Whilst owning the function, you will not be responsible for any triaging, hence you will work as a functional lead than a technical lead
- Major incidents: - You will be the conduit between teams and vendors, hence you will coordinate responses.
- Role is 24 x 7 but L2 is 8am till 5pm (L2 is on call after hours)
- SOC Manager role will be the point of escalation 24 hours a day 7 days a week

**What will make you a good fit for the role?**
- Experience as an SOC Manager
- Exemplary written and verbal communication skill
- Flexibility to work from home and in a 24/7 environment
- An understanding of how L1/L2/L3 and major incident management and response works

Want to be part of our team? To be considered for this opportunity click the 'Apply' button, or for more information about this and other opportunities please contact Timothy Wold on 1800 456 122 or +61 3 9626 0770. Please quote our job reference number: 581659.

**About us**

Workforce Solutions is a division in the Australia and New Zealand region of NTT Ltd. and includes the former Viiew as part of its broader expertise and capabilities. The Workforce Solution division specialize in workforce-as-a-solution services, allowing clients the flexibility to augment or strengthen their team with a specialized workforce who offer deep experience and expertise in digital, data, security, infrastructure, project solutions and business transformation. Our highly experienced and skilled teams are supported by extensive training and enablement, ongoing technical assessments and our global network as part of NTT Ltd**. **All team members of Workforce Solutions are selected for the depth of their knowledge and experience in their particular field, as well as their professionalism and ability to integrate into our client’s workplace environment. To ensure the best match, we encourage clients to be involved in selecting their Workforce Solutions consultants.

NTT Ltd. is a leading global technology services company. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.


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