Salesforce Program Manager

1 day ago

Sydney, Australia Delivery Centric Technologies Full time

We are seeking a seasoned **Salesforce Program Manager** with 15+ years of experience in IT program management, including 5-8 years specifically leading Salesforce-centric transformation programs. This role is pivotal in driving large-scale, complex Salesforce implementations and delivering measurable business outcomes across multiple stakeholder groups.

**Key Responsibilities**:

- **Program Leadership**:

- Lead end-to-end Salesforce programs from planning through execution, across multiple workstreams.
- Define and manage program vision, roadmap, milestones, and deliverables in alignment with business goals.
- **Stakeholder Engagement**:

- Act as a strategic advisor to C-level executives, business sponsors, and functional leads.
- Facilitate communication between technical and non-technical stakeholders.
- **Governance & Risk Management**:

- Establish program governance models, reporting frameworks, and change control mechanisms.
- Identify and manage risks, dependencies, and inter-program impacts proactively.
- **Team Management**:

- Lead cross-functional teams, including internal Salesforce teams, vendors, and systems integrators.
- Provide mentorship to project managers, business analysts, and technical leads.
- **Budget & Financial Oversight**:

- Manage multimillion-dollar budgets with responsibility for resource planning, vendor contracts, and financial reporting.
- **Delivery Excellence**:

- Ensure adherence to Agile or hybrid project methodologies, quality standards, and compliance requirements.
- Drive user adoption, training, and post-go-live stabilization efforts.

**Required Qualifications**:

- 15+ years in IT program/project management, with a strong enterprise delivery track record.
- Proven success leading **digital transformation initiatives** and large-scale CRM deployments.
- Excellent understanding of **Salesforce architecture, SDLC, integration patterns**, and third-party ecosystem tools.
- Strong stakeholder management and **executive communication** skills.
- Experience with Agile, Scrum, SAFe, and traditional PM methodologies.
- Bachelor's degree in Computer Science, Business, or related field; MBA or PMP/PMI certification preferred.
- Salesforce certifications (e.g., Salesforce Certified Administrator, PMP, Scrum Master) a plus.

**Job Types**: Full-time, Permanent

Pay: $170,000.00 - $175,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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