Customer Service Liaison Officer

2 days ago

Smithfield, Australia Uniting Communities Full time

The Customer Service Liaison Officer (CSLO) is responsible for providing high quality administrative support including financial, secretarial and reception responsibilities. The CSLO works as part of a team delivering services and quality outcomes at our office in Smithfield.

**Key duties and responsibilities**
- Provide high customer service for reception, induction and coaching of staff, review and improve reception and front desk procedures as required (This includes delivery of the Clean Needle Program)
- Support for reception points across Community Services, with a focus on the Smithfield Hub Site
- Develop and maintain hub related systems and procedures - Including but not limited to key registers, site procedures, duress systems and WHS inspection reports and maintenance
- Complete financial transactions relating to customer service, invoicing, petty cash and credit card reconciliations
- Support Maintenance of the Smithfield fleet including organising of maintenance and regular services and delivery of vehicles to the dealership for servicing and repairs

**About You**
- Hold or be willing to undertake a Certificate III in Business or Business Administration or equivalent experience
- Maintenance of a full, unrestricted Driver’s License
- Ability to communicate and engage with a wide range of people
- A strong and ethical customer service approach
- Previous experience in a senior level administrative role
- Ability to work in a fast paced environment

**_Previous experience in community services is highly regarded_**

**About Us**

Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage, and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.

**About the Remuneration**
- **Benefits**:

- In addition to your salary you can package up to $15,900 per year pre tax and benefit from a $2,650 meals and entertainment card.

The Salary range will be dependent on experience and/or qualifications. **We provide generous salary packaging benefits that enable you to increase and maximise your take home salary.**

**Your Application**

Please attach a cover letter addressing the position description and a current resume including the names of 2 current referees, including a past or current supervisor.

To discuss in confidence, please call **Ethan **on **0497 511 184**
- As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks._

  • Office Admin/customer Service

    1 week ago

    Smithfield, Australia Preference Floors Full time

    Fast growing flooring wholesaler with national presence is seeking an experienced Customer Service representative to join our small friendly team. Your main responsibilities will be to answer inbound calls of customer’s stock and order enquiry and order processing. This role is a mixture of Customer Service and Administration Key responsibilities: -...

  • Office Admin/Customer Service

    1 week ago

    Smithfield, South Australia homemirus pty ltd Full time $55,000 - $75,000 per year

    Fast growing flooring wholesaler with national presence is seeking an experienced Customer Service representative to join our small friendly team. Your main responsibilities will be to answer inbound calls of customer's stock and order enquiry and order processing.This role is a mixture of Customer Service and AdministrationKey responsibilities:Managing...

  • Full-Time Office Team Member

    4 days ago

    Smithfield, New South Wales, Australia Kitchen Direct Australia Full time $60,000 - $80,000 per year

    We're Hiring: Full-Time Office Team Member – Smithfield, NSWKitchen Direct Australia continues to grow, and we're looking for a dynamic, detail-oriented Office Team Member to join our friendly team in Smithfield, NSW.If you're organised, proactive, and thrive in a fast-paced environment, this could be your next great opportunity. About the RoleThis...

  • Customer Service Representative

    2 weeks ago

    Smithfield, Australia HR Ambassador Full time

    Our client is a leader in the **furniture industry** and is looking for an experienced **Customer Service Officer **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and helpful...

  • Customer Service Representative

    1 week ago

    Smithfield, Australia Auto Parts Group Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours We have an exciting opportunity for an energetic, Customer Service Representative (Internal) based in our Smithfield NSW Office **,** to partner with our customers to ensure they get the right part, to the right place, at the right time. This is a...

  • Customer Service

    1 week ago

    Smithfield, Australia in2 Staffing Solutions Full time

    Ensure all instances of service failure or loss or damage to customer goods, are thoroughly investigated and documented - Understand the requirements of HACCP - Entering of transport & warehouse bookings into system - Freight investigations **Position requirements: -** - A strong customer service orientation - Ability to deal difficult customers - Active...

  • Customer Support Claims Officer

    1 week ago

    Smithfield, Australia Vinidex Pty Ltd (Australia) Full time

    Vinidex For over six decades, Vinidex has been leading the way - setting the industry benchmark for pipeline systems and solutions. Our legacy spans across building, infrastructure, agriculture, and civil sectors. We make life flow with groundbreaking, high-quality products, connecting everything from water, gas, and energy throughout Australia. With the...

  • Customer Service

    1 week ago

    Smithfield, Australia Sirius People Full time

    **Ongoing Temp opportunity - Interview this week** ***Smithfield location** ***$30.95 p/h + Super** ***Parking on site** *** Sirius People are currently working with a leader in the building industry and they are looking for a Customer Service Representative to join the team! **Reporting to the Operations Manager, your main tasks will include**: -...

  • Inbound Customer Service

    6 days ago

    Smithfield, Australia Protech Warehousing & Manufacturing Full time

    Protech are looking an experienced **Escalations Coordinator** to perform work with our client, located in Wetherill Park on a fulltime permanent basis. **ABOUT THE ROLE** - Immediate Start - Full-Time - Monday - Friday 9am-5pm **KEY RESPONSIBILITIES** - Be the point of escalation for Customer Care team members to resolve issues as required to ensure...

  • Customer Service Representative

    2 days ago

    Smithfield, Australia Tetris Labour Hire Full time

    Tetris Labour Hire specialises in the recruitment and provision of industry specific and skilled labour to clients across a range of sectors with a focus on Warehousing, Manufacturing, Transport & Logistics Industries. Our client specialises in procedure packs and medical consumables for both the private and public hospital market. Our client's mission is...