Case Manager with Lived Experience of Recovery

**Casual positions available**

**Ready to make a change? Ready to be part of an organisation that embraces the strengths that diversity in the workplace brings? Ready to join a team that values diversity, empowerment, integrity, grace, innovation and one that promotes lived experiences perspectives. Yes, Yes and Yes then read on.**

**Base Pay scale: Level 3 - SCAHDS Award**

Located in Nambour on the beautiful Sunshine Coast, our Graceville Centre provides support to individuals living with a disability and/or mental illness. All Graceville services are conducted by working with individuals in a strength based and recovery focused framework. Graceville Centre operates nine programs that provide support to clients either on site or in their own homes. We are a growing service and regularly have internal opportunities for career growth.

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life helping those we serve to pursue the lives they hope for and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

As a Case Manager with a Lived Experience of Recovery you will provide overarching case coordination and case management support to clients living with mental health concerns and/or a disability across various Graceville Centre programs. The role is responsible for providing support to help individuals increase their independence, maintain their wellness and ultimately improve the quality of their life.

In addition to the case management objectives, this role will also utilise the individual’s unique experience of living with a mental illness to assist clients, their stakeholders, and Lutheran Services to better develop an understanding of the recovery framework and ultimately achieve better outcomes for individuals.

**Responsibilities will include**:

- Provide advice to management to incorporate lived experience in the development of organisational policies and procedures
- One on one client facing work including medication assistance, personal care, domestic assistance and assisting clients in reaching their personal goals
- Involvement in implementing and reviewing case management plans and liaising with clients and stakeholders
- Utilise strengths-based practice in the development and implementation of client’s individual support plans;
- Maintain an environment that empowers service users and promotes positive behaviours, positive learning, skills development and independence
- Minimum availability to work 2 sleepover shifts per week (if required)

**A**bout you**:
The successful applicant will:

- Identify as having a lived experience of recovery;
- Personal experience as a mental health consumer;
- Understanding of lived experience concepts and contemporary research;
- Peer work or Lived Experience qualifications or training delivered by a professionally recognised organisation;
- Effective and professional interpersonal and communication skills
- Accurate and timely decision-making skills
- Ability to work in a fast-paced environment
- Must be comfortable working both autonomously and as part of a team
- Basic understanding of Outlook, Excel, Word and accessing apps on your mobile phone.
- A positive attitude and willingness to learn on the job

**Specific allowances**:
A professional work environment in an organisation that genuinely cares, values dedication and performance with:

- Regular Practice Supervision
- Ongoing training, support and professional development
- Supportive and collaborative team
- Amazing and fulfilling work environment
- Excellent hourly rate
- Learning and development opportunities, including internal supervision
- Access to salary packaging
- Work life balance
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support

For enquiries regarding this position please contact Rachel Bunn or Mel Anderson on (07) 5441 4682