
Tech Bar Support Consultant
7 days ago
**_About the Role_**
We are looking for a customer focused, Level 1 technical support technician to join our Village operations to provide first level technical and customer service support to residential customers and village management.
It is a hands-on role and requires someone with excellent interpersonal skills, patience and ability to openly communicate and support elderly customers.
**_Role responsibilities_**
Reporting to the ICT Operations Manager, your responsibilities will include yet not be limited to:
- Support residents and village _management_ with technology services and digital access to information supplied by LDK Seniors’ Living
- Configure and record residential accounts in database
- Troubleshoot base technical issues with end user hardware, software and services and escalating to level 2 when required
- Conduct one on one and group training session for end user appliances
- Assist ICT department on technical related issues and base trouble shooting
- Catalogue and inventory management of ICT equipment
- Configure ICT equipment for residential usage and operational needs
**_About You_**
**Qualifications/Certificates**
- Degree or Diploma in System / Technical certifications
**Professional Experience**
- 1-2 years proven experience in a customer service environment.
- Successful experience in training, process and support functions
**Capabilities**
- Excellent customer service and communication skills
- Strong troubleshooting skills
- Prior Customer service experience preferred
- Solid knowledge on VIOP Telephony, Cisco Meraki, WAN, MATV Technologies.
- Microsoft 365 Administration (creating, managing user accounts and permissions)
- Familiarity with Apple, Samsung and Windows software and hardware
- Able to teach non-technical customers in technology
- Able to create and manage training sessions for residential technology usage
- Demonstrated communication, analytical and problem-solving skills
- Excellent interpersonal skills
- Shows high levels of initiative
- ‘Go the extra step’ attitude for customers.
- The successful applicant will be required to undergo a Police Clearance and have an influenza and COVID-19 immunisation up-to-date prior to commencing._
-
Bar Manager
2 weeks ago
North Strathfield, Australia Kingpin Full timeWho are we? We’re glad you asked! Kingpin is your go-to premier entertainment destination where guests feel like royalty and our team feel like family. Kingpin is a part of The Entertainment and Education Group (TEEG) which is one of the world’s LARGEST entertainment brands and includes our other brands, Zone Bowling and Timezone! Across NZ & Australia,...
-
Bar Manager
2 weeks ago
North Strathfield, Australia Kingpin Full timeWho are we? We’re glad you asked! Kingpin is your go-to premier entertainment destination where guests feel like royalty and our team feel like family. Kingpin is a part of The Entertainment and Education Group (TEEG) which is one of the world’s LARGEST entertainment brands and includes our other brands, Zone Bowling and Timezone! Across Australia and NZ...
-
Retail Consultant, Macquarie Centre
4 days ago
North Ryde, Australia Optus Full time**Retail Consultant, Macquarie Centre**: **Date**:16 Jan 2025 **Location**: North Ryde, Australia **Company**:Singtel Group **Challenge yourself. Change the game. It starts with YES!** At **Optus**, our vision is to be Australia’s most loved everyday brand with lasting customer relationships. We're enthused about the latest technology trends, products...
-
Assistant Manager
7 days ago
North Sydney, Australia Etymon Projects Pty Ltd Full timeOpportunity for growth and development with a premium hospitality group - Consistent working days, 5 day venue operation - Located directly next to the new Sydney Metro - Open from lunch through to dinner,** Soluna** dining and bar is the perfect local spot for family get-togethers, relaxed meals, and catch ups over drinks. The approachable food menu offers...
-
Bar & Cocktail Attendants
24 hours ago
North St Marys, Australia St Marys Rugby League Club Full timeSt Marys Rugby League Club is a premier destination for entertainment, dining, and sports in the heart of St Marys, NSW. With a rich history and a strong community focus, we offer a vibrant atmosphere where members and guests can enjoy a variety of facilities and events. We pride ourselves on delivering exceptional customer service and creating memorable...
-
Assistant Manager
4 days ago
Warradale North, Australia ALH Group Full time**Assistant Manager - New York Bar & Grill - SA** - Base Salary $71,300 - $74,000 + Super + Bonus + Discounts - Career and training opportunities - your development is important to us - Exclusive discounts and benefits - check out our benefits at the bottom of this ad The New York Bar & Grill is located on the outside of the huge Marion Shopping Centre...
-
Operation Services Consultant
2 days ago
North Sydney, Australia Teradata Full timePosition Summary The Operation Services Consultant role is key to the service delivery for customer’s Cloud Migration within the Teradata Customer Experience division. This role is responsible for providing Operation Services to Teradata customers. The services include but are not limited to Cloud DMS (Data Migration Services), BAR (Backup, Archive, and...
-
Telstra Retail: Part Time Customer Service
2 weeks ago
North Lakes, Australia Telstra Full time**Employment Type**:Permanent **Closing Date**:5 Apr 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service & Sales Consultant NORTHLAKES **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...
-
Tech Team Lead
4 weeks ago
North Sydney Council, Australia Eftsure Full timeAbout EftsureEftsure, is a fast-scaling SaaS (Software-as-a-Service) Fraud Technology platform that protects the B2B payments of Australian businesses by providing real-time vendor (supplier) verification and real-time payment protection. In a world of explosive and evolving cybercrime and payment fraud we ensure our customers never pay the wrong peopleOur...
-
Telstra Retail: Part Time Customer Service
4 days ago
North Lakes, Australia Telstra Full time**Employment Type**:Permanent **Closing Date**:13 Mar 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service & Sales Consultant NORTH LAKES **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...