Claims Assist Administrator
1 week ago
**About US
UniSuper is one of Australia's largest super funds. We look after the retirement savings of more than 450,000 members and have over $110 billion in funds under management. Members enjoy the benefits of low fees, strong long-term performance across various investment options and commitment to sustainable investment.
It is an exciting time to be part of UniSuper with great opportunities for ambitious individuals who really want to make their mark.
**The opportunity
- Ensuring end to end accountability and ownership of underwriting process.
- Assisting Claims consultants in setting up new Death claims
- Maintaining knowledge of UniSuper’s Trust Deed, Industry Regulations and Products.
- Maintaining knowledge of SIS Act and ATO regulations.
**About you
- Be comfortable acting as the first port of call for all members enquiring about the underwriting process and insurance related queries
- Possess sound knowledge of UniSuper's products or be familiar with similar insurance or superannuation products
- Be comfortable managing administration functions associated with Mail inboxes
- Be comfortable referring to trust deeds and insurance policies to answer questions
- Good interpersonal/team skills that require a high standard of empathy
- Excellent customer service
- Have experience within the financial services and superannuation industries, with experience of both defined benefit and accumulation funds
- Be able to deal with self and external insurance arrangements
- Insurance experience preferred
- Relevant tertiary qualifications and/or industry experience and RG146 compliant
**What US offer
In a positive, connective and open culture where all roles can flex, you will receive the support that you need to build your own career in a team that is leading change across UniSuper. This includes;
- A personal development plan and yearly funding to support your career goals.
- Competitive salary including a performance incentive
- Additional 3 days paid leave over the Christmas period
- Generous well-being program
- Paid volunteer days and flexible working options.
If you feel you have the experience and skills required for this role, please apply
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