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Front Office Coordinator

3 weeks ago

Bullsbrook, Australia Bullsbrook dental centre Full time

Bullsbrook Dental Centre is seeking a dynamic and organised Front Office Coordinator to join our team. As the Front Office Coordinator, you will be the first point of contact for our patients and play a crucial role in ensuring the smooth operation of our dental practice.

Key Responsibilities:
1. **Treatment Planning**: Collaborate with dentists to create comprehensive treatment plans for patients, ensuring clarity and understanding of recommended procedures.

2. **Banking**: Manage financial transactions including processing payments, handling invoices, and reconciling accounts to ensure accuracy and compliance.

3. **Diary Maintenance**: Effectively manage the appointment schedule, optimizing booking efficiency while accommodating patient preferences and dentist availability.

4. **Supporting Dentists**: Assist dentists in maintaining a full schedule by coordinating patient appointments, managing patient records, and addressing any scheduling conflicts.

5. **Reception Duties**: Greet patients warmly, answer phone calls, respond to inquiries, and provide exceptional customer service at all times.

6. **Administrative Tasks**: Perform various administrative duties such as maintaining patient files, managing office supplies, and ensuring the cleanliness and organization of the reception area.

**Requirements**:

- Proven experience in a similar role, preferably in a dental or healthcare setting.
- Strong communication and interpersonal skills.
- Excellent organisational abilities with attention to detail.
- Proficiency in dental software and Microsoft Office Suite.
- Ability to multitask and prioritize tasks effectively.
- Customer-focused mindset with a commitment to delivering exceptional service.

Join our team at Bullsbrook Dental Centre and contribute to providing high-quality dental

**Job Types**: Part-time, Casual

Pay: From $30.00 per hour

Expected hours: 7 - 15 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person