Nos Officer

**Serco is a place where you can grow**

Join a dynamic team of 12,000+ professionals across APAC and experience a workplace that’s filled with opportunities, challenges, and rewards.

We’re committed to helping you thrive, offering flexibility and support at every stage of your life and career. Here’s what you can look forward to:

- Flexible working arrangements to suit your lifestyle
- Ongoing learning and development to help you grow
- A supportive team that values collaboration and diversity
- Health and wellbeing programs to keep you at your best
- Networks that champion diversity, inclusion, and belonging
- Opportunities to make a real impact in your community

**Make an impact at Serco**

Are you ready for a role where no two days are the same? As a NOS Officer in our National Operations Support team, based in Deakin, Canberra, you’ll be kick-starting your career with a global leader while working in a supportive and collaborative team environment. You’ll provide vital support to ensure the smooth running of our Justice and Immigration networks and be part of a team that values your growth and development.

Working on a 24x7 roster that includes AM, PM, weekend, and public holiday shifts, you’ll be at the heart of maintaining essential services in a fast-paced, dynamic environment, gaining hands-on experience and building a solid foundation for your future career.

**As a NOS Officer, you’ll make a positive impact by**:

- Managing Facilities Management work orders and supplier invoices to keep things running smoothly
- Creating and processing purchase orders, maintaining accurate financial records
- Recording and managing critical data in customer portals, ensuring everything is done right, the first time
- Coordinating transport and escort documentation to ensure seamless operations
- Organising translation and interpretation services that meet diverse needs
- Upholding the highest standards of safety and compliance

**Serco is a place for you**

To excel in this role, you’ll bring:

- A passion for customer service and experience in an administrative role
- Experience with Government Data Systems, Corporate CRMs, or SAP
- Strong communication skills and a knack for problem-solving
- A proactive attitude and the ability to work under pressure while maintaining high accuracy
- Flexibility and availability to work a 24x7 roster, including AM, PM, weekends, and public holidays
- A current Australian Federal Police Clearance

We value growth, diversity, and the opportunity to make a difference. At Serco, you’ll be part of a global team that’s committed to creating impactful solutions for some of the world’s most complex challenges.

**Are you ready to do important work that really matters?**

By joining Serco, you’ll connect with passionate colleagues through our Employee Networks and find a place where your work truly matters.

We are a 2024 Circle Back Initiative Employer - we commit to responding to every applicant.

**Impact a better future at Serco.**

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