Customer Experience Representative
4 days ago
**Who we are.**
NET Automation, an Australian owned company, are the exclusive agents for Camozzi and the largest Italian pneumatics manufacturer who supplies into the Asia-Pacific region.
**What we offer.**
Work-life balanced employment.
Valued employees.
On-the-job training. (OTJ)
Fun.
**Our Values.**
Honest, Consistent, Collaboration and Self-motivation.
**What we need.**
**Skills.**
Communication: Be able to answer questions clearly and concisely.
Empathy: Be understanding and patient with customers.
Problem-Solving: Be able to identify and resolve issues.
Adaptability: Be able to adjust to different situations.
Active Listening: Listen carefully to customers’ concerns.
**Responsibilities.**
Processing Sales, following up with customers on quotes and issues, Record keeping of customer interactions, Following communication procedures and policies and engaging customers.
**Remuneration.**
Remuneration will be based on industry standard rates and negotiations with the successful applicant. $25.00 to $35.00 per hour.
**Job Types**: Full-time, Part-time, Casual
Schedule:
- Day shift
- No weekends
Application Question(s):
- Have you completed a qualification in engineering? If so, what was it?
**Education**:
- High School (Year 12) (preferred)
**Experience**:
- Mechanical Engineering: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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