Practice Technical Lead

15 hours ago

Sydney Central Business District, Australia icare NSW Full time

Full-Time Permanent Opportunity | Hybrid work arrangement| Sydney CBD Location
- Salary from $116K + super + 17.5% leave loading
- 35-hour work week | Corporate wellbeing program

**About the Role**

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- icare day - access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It’s an exciting time at icare where no two days are the same; as a Practice Technical Lead you will:

- Design and implement technical solutions that meet business and technical requirements.
- Ensure that changes are implemented effectively in production and provide high level estimates for new initiatives.
- Provide support for a range of technical tasks including initiatives, enhancements and upgrades to ensure efficient and effective change and delivery.
- Collaborate with Service Desk and IT Operation teams in resolving operational desktop-related incidents, requests and changes
- Plan and perform regular and ad-hoc security and OS patching as required to meet security compliance across servers and workstations.

**Skills & Experience**
- Successful completion of relevant industry certification and/or other equivalent tertiary qualification and experience.
- Demonstrated troubleshooting skills in a complex technology environment.
- Working knowledge of MECM, Netskope and Intune platforms and best practices.
- Minimum 5+ years experience in a similar role

**Desirable**
- Experience in Insurance or Finance Domains
- Experience in enterprise level infrastructure.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.

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