Internal Sales Support

2 weeks ago

Somerton, Australia Fleetwood Australia Full time

ASX listed company
- Iconic brand within the caravaning and RV sector
- Wonderful team with great opportunities for professional development
- Amazing career development opportunities - Somerton location

Fleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our organisation. We’re ASX listed and an industry leader.

We design, manufacture, and install modular buildings for education, affordable housing, mining, custodial and commercial sectors across all mainland Australian states. Our recreational vehicle work includes servicing as well as manufacture and distribute leading products. We work as One Fleetwood across our group of companies, including Building Solutions, Community Solutions and RV Solutions.

**About the role**:
This position focuses on driving internal sales revenue, supporting the external sales team, and ensuring customer satisfaction through timely order fulfillment. Responsibilities include handling quotations, generating leads, resolving inquiries, and problem-solving to meet business and customer needs.

**The key responsibilities of the role are**:

- Provide exceptional customer service through phone sales to both existing and new clients.
- Engage with customers both in-person and over the phone within a warehouse environment.
- Manage customer accounts and drive sales to meet budget targets, leveraging promotions.
- Take ownership of critical sales tasks, including new product launches, follow-ups, and process adherence.
- Generate sales leads by proactively following up on outbound marketing campaigns and new product promotions.
- Ensure timely creation, verification, and dispatch of orders in full.
- Record and escalate customer complaints regarding product/service to the Vic State Manager as per company procedures.
- Assist in maintaining inventory levels to meet customer demands and market trends.
- Support warranty or product complaint processes and provide relevant feedback to management.

**To be successful in this role you will demonstrate**:

- Proficient in MS Excel, Word, Outlook, and Unleashed for effective task execution and reporting.
- Strong ability to identify and implement systems and process improvements.
- Demonstrated leadership skills with the ability to guide and motivate teams.
- Exceptional verbal and written communication skills.
- Excellent customer service skills, ensuring a positive experience for clients and stakeholders.
- Adept at managing multiple priorities and maintaining attention to detail.

**Why work for Fleetwood?**
- Be part of an exciting transformative time in our business, on a trajectory of growth.
- Join our values-led culture, where Collaboration, Integrity, Accountability, Zero Harm and Growth through Innovation are at the heart of how we work and lead.
- Access opportunities for professional and career development across our group of companies, in an ASX listed company and industry leader.
- Fantastic salary package.

**_All successful applicants may be required to complete a functional medical including drug & alcohol assessment._**

**How To Apply**:
**Please submit your CV and cover letter by clicking on the 'Apply' button below.**

**Fleetwood Australia acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders, past and present.

  • Internal Sales Account Representative

    2 weeks ago

    Somerton, Australia CSG Talent Full time

    Exciting Career Opportunity - Global Leader in Sustainable Innovative Building Insulation Products - Career Stability and Progression Opportunities in a Supportive Working Environment Our client is a market leading, manufacturer of building products currently looking for an Internal Sales Specialist or Account Manager with a passion for delivering world...

  • Internal Sales Office

    2 weeks ago

    Somerton, Australia CSG Talent Full time

    Exciting Career Opportunity - GreenStar Rated Manufacturing Facility - Global Leader in Sustainable Innovative Building Insulation Products - Supportive and Flexible Working Environment Do you have a passion for delivering world class customer experiences and managing the end-to-end post sales process? Our client is a world leading, high performing...

  • Sales Support

    2 days ago

    Somerton, Australia ACM Parts Full time

    **Work options**: Flexible The primary function of the Sales Support Role is to successfully execute administrative and operational processes in the Collision and Mechanical businesses in Australia along with supporting an external team of contractors outside of Australia. The role provides a supportive complement to our nationally based sales operation by...

  • General Manager Sales

    2 weeks ago

    Somerton, Australia ACM Parts Full time

    ACM Parts is the provider of Australia’s largest range of new and recycled parts to the automotive repair industry. We keep our customers on the road by reimaging the way their vehicles can be repaired. By offering a comprehensive range of Reclaimed, Genuine, and Aftermarket parts, ACM Parts is reinventing the quality and service standards of the repair...

  • Sales Consultant

    1 week ago

    Somerton, Australia ACM Parts Full time

    Permanent, secure position with steady workflow and great team culture - Somerton, VIC — Location - Great collaborative work environment **ACM PARTS** ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are re-imagining the way vehicles can be repaired by...

  • Sales Representative

    2 weeks ago

    Somerton, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** Based in the Somerton branch, we are on the lookout for a driven Sales Representative who is passionate about managing and growing customer relationships and sales opportunities. In this role, the key focus is...

  • Sales Representative

    6 days ago

    Somerton, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** Based out of our Somerton branch, we have an opportunity for a highly motivated Sales Representative to join our team, looking after the Melbourne region. In this role, the key focus is to promote the sales of...

  • Construction Equipment Sales Representative

    2 days ago

    Somerton, Australia Hitachi Construction Machinery Full time

    We have an opportunity for highly motivated Construction Equipment Sales Representative to join us, working from our Somerton Branch. The main responsibility of this position is to promote the sales of the Hitachi Construction Equipment range. **Reporting to the Sales Manager you will be responsible for**: - Managing relationships in an existing network of...

  • Telephone Sales Consultant

    2 weeks ago

    Somerton, Australia ACM Parts Full time

    **ACM PARTS** ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are reimaging the way vehicles can be repaired by providing a choice of options that suit their needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts as. ACM Parts is...

  • Parts Sales Representative

    2 days ago

    Somerton, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About Hallam Truck Centre Awarded the 2021 DAF Trucks Australia Dealer of the Year, Cummins Dealer of the Year and the coveted PACCAR Service Dealer of the Year award. Hallam Truck Centre flies the PACCAR flag in south east Melbourne and Victoria. As part of the CMV Group, we are accredited Kenworth and DAF dealers, supporting sales, service and parts plus...