Financial Lines Manager, Wa

1 week ago


Perth, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role

The primary purpose of this role is to lead the profitable growth and management of the Financial Lines Business Unit, in accordance with annual goals.

**Your Responsibilities**:
Achievement of the Financial Lines financial budget

Underwriting Profit

Achievement of the financial lines unit’s rate and Loss ratio target’s

Developing and implementing the unit’s business plan; in conjunction with Financial Lines Management.

Analysing profit potential of the book of business and setting a strategy for capitalising on market opportunities.

Analysing problems of the book, determining appropriate business actions to improve position and implementing those actions, in conjunction with Financial Lines Management.

Premium Growth

Meeting growth objectives of business plan including New Business, Rate & Retention targets.

Achievement of target product growth goals.

Successful interaction of unit with, OSD, Claims, Technical Services and Management.

**Sales & Marketing**:
Develop & implement an effective business development strategy to achieve financial metrics across identified Independent Broker in line with strategy.

Develop and execute an effective sales pipeline, through Prospecting, Account Rounding and new buyer activities.

Develop and execute business plans for assigned Brokers in accordance with framework

Building and maintaining effective long-term relationships with Producers and Insured’s.

Oversee effective Broker sales visit & education plans

Identifying prospective Brokers for appointment to Chubb Agency agreements in partnership with management

Underwriting Quality & Integrity

Ensure unit adherence to appropriate underwriting standards as established by S.B.U

Achieve Underwriting Audit Scores (including Self-Audits) of 80% or higher (B grade)

Maintain appropriate file documentation; ensure accurate risk reports are completed and Underwriting Authority sought in advance where required.

Complete pre-underwriting guides on accounts which required regional/zone approval 30 days in advance or as agreed

Manage effective & appropriate unit communication with NUC and OSD staff

Staff Development

Recruiting, motivating, managing, developing and retaining quality Financial Lines staff

Managing staff performance issues

Implementing Chubb’s diverse workplace strategy

Determining training needs within the unit, to be addressed through Financial Lines & Branch training Calendar

Conducting annual performance appraisals with direct reports and overseeing the effective and timely management of this process with both State & SBU management

Ensuring that all staff members understand their individual strengths and development needs

Knowledge of staff’s career concerns and ambitions

Taking all practical measures to ensure that the workplace and persons under your control are safe and without risk to health

Expense Control and Service Standards

Managing Financial Lines, Commission Plan and negotiating with producers to achieve budgeted Commission levels

Adhering to travel and promotional budgets for Financial Lines, including monthly T&E submission process.

Using cost-effective resources such as Loss Control, Premium Audit, Claims, Customer Services as well as underwriting information reports and marketing materials

Ensure unit adherence to expected Broker Service Standards

**Qualifications**:
Your Skills & Experience

Thorough Underwriting knowledge in Financial Lines

Proven record of successful underwriting management of a portfolio of Financial Lines business

Proven record of successful growth of profitable specialty business, through both new business and renewal growth

**Desirable**:
Good profile in the broker market with proven marketing success in developing key broker relationships and achievement of GWP growth.

Experience in people management and staff development

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health


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