Rgnl Lifestyle and Engagement Manager

**General information**:

- Position number
- 50573475
- Posted date
- 18-Dec-2024
- Closed date
- 06-Jan-2025
- Business unit
- Residential Aged Care
- Division
- Support Services
- Office location
- Davoren Park

**Description and requirements**:
The opportunity

The Regional Lifestyle & Engagement Specialist supports the functions of Lifestyle, Resident Engagement and Volunteers across their allocated portfolio.

The role is responsible for supporting optimal resident engagement that is personalised to individual goals, is meaningful and enabling. Leading the design of improvement activities, collaboration with other Regis portfolio’s, implementing Regis process and systems, coaching and education of employees.

The role will also take a specialist lead in identifying risk of isolation and areas of non-compliance to ASQSC standards, and work with Operations collaboratively to identify solutions, and develop corrective action plans and plans for continuous improvement

The important role you’ll play

Key responsibilities include:
Providing effective support to Regis communities - includes offering practical support, coaching and forward planning to address challenges and to promote continuous improvement and innovation

Support compliance and development of the National Lifestyle and Engagement Program - leading, coaching, mentoring, guiding and collaborating to ensure national systems, processes and program delivery align with resident needs and industry standards

Volunteer Program Leadership

Foster Team Culture and Collaboration

What you’ll bring to the role

Cert IV Leisure & Health or similar (preferred but not essential)

Strong Communication Skills: Clear and effective interaction with diverse stakeholders.

Empathy and Compassion: Understanding residents' emotional and physical needs.

Leadership and Coaching: Ability to mentor teams and ensure best practices.

Problem-Solving Skills: Identifying challenges and implementing effective solutions.

Organisational Skills: Efficiently managing time and multiple responsibilities.

Cultural Competence: Respecting and promoting diversity within teams and residents.

Adaptability: Flexibility in responding to changing needs and circumstances.

Collaboration: Fostering teamwork and valuing contributions from all members.

Positive Attitude: Maintaining a supportive and encouraging demeanour.

Continuous Improvement Mindset: Seeking feedback and implementing enhancements.

Knowledge of Aged Care Standards: Understanding industry regulations and best practices.

Analytical Skills: Tracking and measuring initiative impacts for improvement.

Community Engagement: Building connections between residents and the community

Additional requirements:
This role involves traveling across multiple sites, including occasional interstate travel, which may vary over time.

Flexibility is essential to adapt to changing organisational priorities and directions based on needs or risks.

As part of a national team, the ability to connect virtually is crucial.

Additionally, this position requires a level of autonomy and trust, with a strong focus on achieving results and a commitment to delivering positive customer service

What our people love about working here

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. That’s why we make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. Of thoughts and actions. And how the little things make a real difference. We're a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you're physically and psychologically safe at work. We want you to feel seen, valued, and respected for the skills you share and the professional growth goals you bring. So, we celebrate your work, support your life outside work and consider you one of our own from the start.

Benefits to support and reward you

Enjoy a flexible working environment giving you better life balance and wellbeing

Lots of opportunities to realise your potential in an organisation that invests in your personal development. Enjoy support to grow, learn, and explore new career pathways or specialisations across Australia

Salary packaging through Maxxia

Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support

Regis Employee Referral Program to recommend friends and get financially rewarded

Reward and recognition programs to celebrate your hard work

Real impact starts here. With you.

No matter your role, you too can take pride in knowing you’re making a real, lasting impact on people’s lives and hel