Customer Banking Specialist

4 days ago

Hobart, Australia Commonwealth Bank of Australia Full time

Customer Banking Specialist - Scottsdale
- You're a passionate customer service professional
- Together we're delivering outstanding customer experiences

**Full Time opportunity**

**Monday: 8.35am - 5.00pm, Tuesday - Friday: 8.40am - 5.00pm**

**Please note we are open with this opportunity for part time hours - must be available Monday - Friday: 9.00am - 1.30pm**

**You will be joining one of our Multi-Channel Branches**

As a part of the team at one of our Multi-Channel Scottsdale Branch, you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment).
- Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
- After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

**More specifically, you will**:

- Assist customers with general banking transactions, answering questions and queries
- Build a personal connection with customers through meaningful conversations face to face and through our direct channels
- Work with customers to use our in-branch technology and digital banking options
- Complete Financial Health Checks to assess customers' financial needs
- Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
- Be provided with continuous training and development to support your career aspirations

**We're interested in hearing from people who have**:

- A passion for delivering outstanding customer service with every interaction
- The ability to have great conversations and confidence to ask challenging questions
- Problem solving attitude and curiosity in finding the right solutions
- An open approach to learning new things and goal oriented
- An ability to work collaboratively as a team to deliver a seamless customer experience

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 03/10/2024

Job ID REQ219856

  • Customer Banking Specialist

    4 weeks ago

    Hobart, Tasmania, Australia Commonwealth Bank Full time

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (full time) - 38 hours per weekMonday - Friday 8.30am - 4.51pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...

  • Customer Banking Specialist

    4 weeks ago

    Hobart, Tasmania, Australia Commonwealth Bank Full time

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (full time) - 38 hours per weekMonday - Friday 8.30am - 4.51pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...

  • Customer Banking Specialist Relief

    1 week ago

    Hobart, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Glenorchy - We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter - **Part Time 30 hours per week**: - **Monday to Friday: 9.30am - 4.00pm** **See yourself in our team** The Retail Bank is the public face of CommBank - in branches, on...

  • Customer Banking Specialist Relief

    2 weeks ago

    Hobart, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Hobart **Together we can create brilliant customer experiences that matter** - **Part Time 30 hours per week**: - **Monday to Friday: 9.30am - 4.00pm** **See yourself in our team** The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a...

  • Customer Banking Specialist Relief Tasmania Area

    2 weeks ago

    Hobart, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief Tasmania Area **Together we can create brilliant customer experiences that matter** We are looking for two Customer Banking Specialist Relief to join our Tasmania Area Team. **Customer Banking Specialist Relief** - Monday, Thursday & Friday 9:30 - 2pm - Tuesday & Wednesday 9:30 - 1:3pm **Customer Banking Specialist...

  • Building Relationships as a Customer Banking Specialist

    2 weeks ago

    Hobart, Tasmania, Australia beBeeCustomer Full time $80,000 - $105,000

    Customer Banking Specialist RoleWe deliver exceptional banking experiences to millions of customers, with our Retail Banking Services team being the public face of our institution.In this position, you will work closely with customers to understand their overall banking needs, including Home Loans and Business Banking services. You will also provide...

  • Customer Banking Specialist Relief

    2 weeks ago

    Hobart, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Greater Hobart Area We are seeking enthusiastic customer service professionals to join our Hobart branch team for a permanent part time career opportunity. - **30 hours per week**: - **Monday: Friday: 9.30am - 4.00pm**: - **Must be able to travel - provide relief across branches in the Greater Hobart Area** **Do work...

  • Banking Customer Liaison Officer

    2 weeks ago

    Hobart, Tasmania, Australia beBeeAdviser Full time $63,000 - $93,000

    Customer Experience SpecialistAs a Customer Experience Specialist, you will play a key role in providing customers with exceptional banking experiences. You will be responsible for meeting each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on digital solutions.Key...

  • Customer Service

    2 weeks ago

    Hobart, Australia Westpac Banking Corporation Full time

    Customer Service - Contact Centre - Multiple full time, permanent roles available in Lomond, starting February - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + hybrid work arrangements after 12 months **The Team** Virtual Banking are the customer service specialists of the Westpac Group, providing the...

  • Frontline Banking Professional

    2 weeks ago

    Hobart, Tasmania, Australia beBeeCustomer Full time $60,000 - $80,000

    Customer Experience SpecialistWe are a community-focused network of colleagues, working together to create outstanding customer experiences that matter.This role is about delivering seamless banking experiences for our customers. You will work collaboratively with your manager and colleagues to build personal connections, use technology and digital banking...