Ces Support Specialist

7 days ago

Bentleigh East, Australia Officeworks Full time

**Title**:CES Support Specialist - 6 month FTC**:

- Location: Bentleigh East, Victoria, AU**About us**:
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

**About the role**:
We are looking for 3 Classroom Essentials Support Specialist to join the Education team on a fixed term contract basis and support our busy Back to school period. The role will be responsible for:

- capturing & accurately inputting a high volume of school list data into the translation tool
- providing timely quotes for Specialists to share with their education customers via an online portal
- entering confirmed orders
- adjusting entered orders including raising returns, reissues, credits, and debits
- maintaining tracking sheets for fulfilment monitoring
- providing after sales service to internal Specialists and external Education customers

**About you**:

- Strong Computer Skills in Excel & data entry
- Good communication skills
- Strong attention to detail
- Highly organised with the ability to work to deadlines.
- Willingness to learn and adaptable to change
- Experience in Sales Force and SAP CRM an advantage

**Our culture**:
It’s all in a day’s work when you’re part of the Officeworks community - where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy and access to Circle In portal for Working Families.

Officeworks is a** ‘Circle Back Initiative’ **employer - we commit to respond to every applicant.

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