Cloud Platform Specialist

4 days ago

Melbourne, Australia Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nuts and Bolts
About the Role
The Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.
What you’ll bring
- High-level knowledge of the various technologies underpinning the Datacom Private Cloud
- Experience working in a multi-tenanted Cloud environment
- Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors - VMWare experience is a must have
- Practical experience working with Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms
- Practical experience working with Enterprise Backup Management Platforms such as NetBackup (preferred), Veeam or TSM
- Practical experience working with Enterprise Network Platforms (Cisco preferred) and associated Management Platforms
- Experience with automation languages, practices and toolsets

**Responsibilities**:

- The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
- Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
- Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
- Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
- Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
- Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
- Participation in 24x7 on-call support roster

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