Site Services Support Officer

Division: Corporate Services- Location: Nelson Bay, NSW, AU, 2315- Req ID: 71145**Site Services Support Officer - Tomaree Lodge**

**Location**:Nelson Bay / Port Stephens area

**Employment type**:Temporary full time up to 30 June 2026

**Salary**: Clerk Grade 3/4, $79,032 to $86,539 pa plus employer’s contribution to superannuation and annual leave loading

**35hrs per week**

**Health and wellbeing benefits including access to Fitness Passport**

**Ongoing career development and support**

**Supportive leadership/management team**

**Your role**

As a Site Services Support Officer you will be providing site administrative and support services with a strong customer-focus, to facilitate the operation of the Tomaree Lodge site.

**What you’ll do**

As part of the Infrastructure and Assets team, you will be responsible but not limited to:

- Provide a range of site administration and support services, including wayfinding, coordination of visitor access (including tradespeople), meeting and event support, to support the effective operation of the Tomaree Lodge site.
- Monitor and record any maintenance requests as per established Departmental systems and processes.
- Undertake basic financial and procurement transactions.
- Monitor and report any security incidents or concerns via the established Departmental systems and processes.
- Conduct site safety inductions and site orientations for approved contractors and visitors to the site.
- Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information.
- Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible.

You’ll be a part of a high performing and supportive team who are results driven. The team works in a high-speed, agile environment with flexible working opportunities.

**What we’re looking for**
- Take responsibility for delivering services that meet customer requirements
- Recognise that customer service involves both external and internal customers
- Complete own work tasks under guidance within set budgets, timeframes and standards

**Essential Requirement**
- Current C-class NSW Drivers Licence
- Ability to work independently or as part of a team
- Ability to work some weekends on a roster basis and occasional travel to other sites within the region

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- In relation to the role of an Site Services Support Officer, please outline your background experience and skills in the provision of administrative and support type duties
- Demonstrate your skills and ability to work as a pro-active member of a small team in a high-volume work environment

**Applications close **Tuesday, 3rd December 2024 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.