Customer Service Representative
4 days ago
** This role is at McDonald's Australia Limited (not for Hatch)**
Hatch is supporting McDonald's Australia Limited to find a great Customer Service Representative to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like McDonald's Australia Limited.
**About the role at McDonald's Australia Limited**
**Seniority**
**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
**Core Responsibilities**
- Query Handling - Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences
- Complaints Resolution - Log, investigate, and resolve customer dissatisfaction or problems, to improve negative customer experiences
**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Verbal communication - Speaks clearly to convey information effectively to a target audience
- Problem solving - Identifies problems and develops logical solutions that address the problems
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like McDonald's Australia Limited.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
**Salary**: $65,000.00 - $85,000.00 per year
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