Night Auditor

1 week ago

Adelaide Region SA, Australia IBIS Full time

Company Description
**Do you want to be part of the largest hotel group in Australia? Look no further**

Ibis Adelaide is the leading budget hotel in Adelaide for our guests who like to travel for both leisure and business. It is a reputable hotel in a perfect location; check the reviews out to see the proof

We are currently on the hunt for an experienced Night Auditor or someone with previous Guest Service Agent experience looking for a new challenge

**Job Description**:
**What you will be doing**:

- Assisting the Overnight Front Office operation
- Greet, check-in, respond to requests and settle accounts while providing exceptional service during the overnight shift
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay
- Maintain accurate records of daily transactions
- Handle guest requests effectively and promptly
- Cash handling which includes currency exchange and balancing a float
- Become familiar with group resumes ensuring all details of incoming and outgoing groups are observed
- Serve as sales agent promoting and up-selling hotel services
- Monitor rooms' inventory to assist in maximizing rooms' revenue
- Maintain an excellent working rapport with all departments in the hotel
- Complete night audit tasks as assigned

**Qualifications**:
**Who are we looking for?**

We are looking for a night owl, someone who loves to work within a small team in a quiet environment during the overnight shift. The role requires someone with great focus and a solid understanding of the day to day operations of a hotel.** **To be successful, we are hoping to find:

- High level of computer literacy
- Excel and Opera experience preferred
- Previous hotel experience in Front Office, preferably as Night Audit and/or Supervisor.
- Responsible Persons Badge and First Aid Qualification (or able and willing to obtain)
- Flexibility to work over a 7 day roster

Additional Information
**Why you won’t skip an opportunity to work for us**:

- Get the dreamy 4 days a week roster everyone is taking about Sustainable Part Time Hours approx 30 per week.
- NO SPLIT shifts
- ALL Heartist, Employee benefit card, offering discounted rates in Accor and partners worldwide.
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities.
- Discounted car park
- Laundered uniform

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