Administrative Officer

2 weeks ago

Werribee, Australia Mercy Health Australia Full time

Employment Type: Permanent part time

Hours: 36 hours per week

Location: Werribee Mercy Hospital

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Andrea Ryan, Manager Patient Services

Phone: 03 8754 3227

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

Join us at Werribee Mercy Hospital, and help us deliver even greater outcomes for our patients, families, communities, and you.

About the opportunity

We are looking for a dynamic and highly motivated person to join the Referral Management Centre (RMC) at Werribee Mercy Hospital (WMH). This role is responsible for the efficient operation of the administrative duties involved in an outpatient referral journey with a focus on the Paediatric Portfolio. This includes working with an electronic referral system, iPM and QFlow supporting the outpatient journey working closely with the nursing / midwifery and medical teams. You are required to provide support to other team members and actively participate in key activities of Werribee Mercy Hospital.

What you'll bring- Experience working in a Outpatient Department (desirable)- Understanding of referral management and experience with patient management systems or similar (essential)- Demonstrated administrative and Microsoft office skills- To thrive in this role, you will have:
- Excellent time management, organisational and communication skills, with the ability to adapt and problem solve- A compassionate, flexible and positive approach to effective patient centred care

You will also be required to provide evidence of, or in the process of obtaining:
- A current Police Record Check and Working with Children Check.- Current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
- We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture._
- We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present._

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