Manager Casework

**Job no**: 504665
**Employment type**: Full Time
**Location**: Lismore & Far North Coast, Sydney, Wollongong, Illawarra & South Coast
**Categories**: Child, Youth & Family
- **Flexibly based in either Hurstville. Wollongong or Ballina/Lismore.**:

- **Hybrid onsite/remote working model + monthly rostered day off (RDO)**:

- **Access to Fitness Passport**:

- **Generous salary packaging benefits through Maxxia - up to $18,550 per year, tax free**

**About the Organisation**

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the role**

As Manager Casework, you will lead and inspire a dedicated team of ITC Case Managers, guiding the achievement of safety, wellbeing, and permanency goals for children and young people in intensive therapeutic care.

You will play a key part in supporting the Regional Director with service contract delivery, while providing valuable input into the planning, growth, and execution of impactful services. You'll work closely with a diverse range of internal and external stakeholders, making a positive difference impact on outcomes achieved for the children, young people and families we support.

This is position will support our Northern & Southern ITC services with regular in person attendance (minimum monthly) in these regions being a requirement of the position. The role can be based in either **Hurstville. Wollongong or Ballina/Lismore.**

**Key Responsibilities**
- Lead by example to create and maintain the work environment, culture, systems, and processes that align with the organisation's values, work health and safety standards, policies, legislative requirements, and practice pillars.
- Monitor, coach, support, inspire, and foster the professional growth of team members.
- Ensure compliance with Out of Home Care standards and contractual obligations for all children in care.
- Promote a culture of continuous improvement within the Child, Youth, and Family program, focusing on systems and processes that enhance client outcomes.
- Manage risks and issues effectively during service delivery, ensuring adherence to relevant policies and procedures.
- Build and maintain strong working relationships with key external stakeholders, including accreditation bodies and partners.
- Collaborate with internal teams, including clinical, operations, and Cultural Support teams, to ensure high-quality service delivery, clinical governance, and effective human resource development and management.

**Skills & Experience**
- Relevant tertiary qualifications in fields such as Human Services and Social Work
- Current Drivers’ licence
- Significant experience in the management of programs and services in the areas of child protection or out of home care.
- Commitment to the care and protection of children and young people
- Ability to work effectively within a complex, dynamic and high-volume environment.
- Demonstrated experience in team leadership and management.

**How to Apply**

**Applications close midnight Thursday 27th February 2025 AEDT**

**Advertised**: 14 Feb 2025 AUS Eastern Daylight Time
**Applications close**: 27 Feb 2025 23:55 AUS Eastern Daylight Time