Aps4 Quality Officer

4 days ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS4 Quality Officer on a contract for 12 months.

Duties & Responsibilities:

- Assisting with the development and implementation of quality assurance and control activities in relation to compliance processes and/or decision making.
- Supporting and mentoring team members to ensure the use of quality assurance control activities and enhancing quality controls and processes.
- Assisting with the reviewing and updating compliance processes, SOPs and taskcards in line with changes to policies and coordinating system change requests.
- Undertaking analysis and reporting to identify issues and contribute to continuous improvement activities.

Capabilities of the role:
Adaptability
Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Building Customer Loyalty
Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
Continuous Learning

Managing Work
Effectively managing one's time and resources to ensure that work is completed efficiently.
Leveraging Feedback
Taking full advantage of opportunities to receive and explore feedback about own performance (from assessments, managers, coworkers, internal/external partners, or customers); responding favorably to feedback and using it constructively to take action to improve knowledge, skills, behaviour, and impact on others.
Technical / Professional Knowledge or Skill
Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
Managing Relationships
Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.
Quality Orientation
Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Energy
Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods of time.

Mandatory Requirements:

- Applicants must be Australian Citizens

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