Fraud and Scam Network Search Manager

5 days ago

Sydney, Australia Commonwealth Bank Full time

**You are**a curious and enthusiastic individual with a true passion for analytics and have a background in Network Analysis
- **We are**a committed and high performing team focused on modelling risk scores and network clusters under SPF framework
- **Together we will**deliver faster and simpler customer outcomes through the innovative use of data

**See Yourself in the Role**

As the Fraud & Scams Network Search Manager, you will work with the Senior Manager in the design, development, and execution of network-based search capabilities across the Group. Your work will drive investigations, generate insights, and help identify potential victims of coordinated scam activities. You’ll also play a key role in optimising search parameters, automating processes, and enhancing team efficiency to strengthen our fraud prevention efforts.

**Do Work That Matters**

Join a high-performing, purpose-driven team committed to protecting customers and the broader community from fraud and scams. Our team leads prevention efforts through verification, investigations, intelligence sharing, disruption, loss recovery, and law enforcement collaboration.

**Key Responsibilities**
- Lead a team of analysts and technical specialists to detect and disrupt scam networks using advanced analytics and threat intelligence.
- Design and operationalise network search capabilities in line with regulatory requirements.
- Identify scam typologies and behavioural patterns across digital channels, linking data points (e.g., URLs, wallets, IPs) to uncover coordinated fraud.
- Assess consumer impact and prioritise investigations based on risk and our investigative processes.
- Develop and implement proactive fraud countermeasures and generate actionable intelligence for internal and external stakeholders.
- Collaborate with Operations, Analytics, Capability and Governance teams to deploy strategic and tactical controls.
- Communicate findings clearly to technical and non-technical stakeholders, including senior leadership, through well-documented reports.

**We’re Looking for People Who Have**
- Proven experience in Fraud Intelligence, or Analytics, with expertise in scam detection and prevention.
- Practical experience with statistical and social network analysis to uncover complex fraud and scam patterns.
- Strong attention to detail and the ability to translate risks and opportunities into actionable insights.
- Fluent in various coding and modelling languages and techniques.
- Excellent communication, and interpersonal skills.
- Excellent leadership skills with the ability to inspire and influence the team
- Demonstrated ability to produce high-quality strategic, operational, and tactical intelligence products.
- Proficiency in delivering data-driven insights using a variety of analytical tools and techniques.
- A solutions-focused mindset with a strong foundation in data-informed decision-making.
- At minimum, a Bachelors degree in Statistics, Mathematics or Actuarial Studies (or similar).

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Advertising End Date: 16/10/2025

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