Head of Strategic Accounts

**Company Description**

Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand

With an unrivalled and expansive network, Global Express builds unique, innovative, and tailored transport and logistics solutions.

From a shipload of containers full of fresh produce, urgent medical deliveries on the next available flight, end-to-end retail to every corner by road or rail, or simply delivering gifts to friends and family, we connect people, communities, and businesses across Australia and New Zealand.

Backed by Allegro Funds, Australia’s most awarded and largest transformation and turnaround private equity firm, we’re looking to the future and working towards new and exciting ways to put our customers’ businesses at the heart of ours.

An exciting and rare opportunity has become available for an experienced executive as the Head of Strategic Accounts for one of our largest clients to join our renowned and respected Sales team.

The Head of Strategic Account - Coles will be responsible for developing, expanding and solidifying a long-term relationship with the customer that enables key business retention and expansion across the customer footprint and network and positioning for innovative exploration of transport & logistics solutioning.

As the Head of Strategic Account - Coles, you will have a deep understanding of supply chain solutions, with a strong commercial and operational sense and you’ll be able to form multi-level stakeholder relationships across the Coles Group to drive a strategic partnership to support and execute growth, CI and operational excellence.

**Primary Duties & Responsibilities**
- Develop, implement and review the customer growth and sales strategy
- Build, sustain & expand executive-level relationships and contacts within the customer(s), beyond operational/procurement
- Driving sustainable growth: by seeking expansion of currents services and/or identification of cross-sell solutioning from incremental BU’s
- Actively identifying key customer strategic imperatives and where / how GE can unlock and position for new business development opportunities
- Maintain the customer sales & revenue forecast, ensuring all existing and new opportunities are appropriately reported in CRM, reviewed and progressed within target timeframes

**Qualifications**

**About you**:

- Extensive large account management experience
- Extensive sales proposal and sales presentations
- Extensive relationship building experience from C-Suite down
- Experience developing strategies to retain and grow a customer portfolio
- Strong track record to meet and exceed sales targets
- Demonstrated commercial acumen including customer and opportunity planning, and revenue forecasting
- Demonstrated contract negotiation experience
- Knowledge of key and strategic market segments and displaying thought leadership
- Sales discipline knowledge including sales techniques, aligning sales strategy to buyer behaviour, account planning and portfolio management and reporting.
- Knowledge of solutions, products, services, new and possible technology offerings, industry players and latest developments in digital ecommerce.
- Be a collaborative consensus builder who develops strong evidence-based ideas whilst being open to thoughtful counsel and advise
- High level interpersonal skills, and strong written and verbal communications
- Lead in the pursuit of a seamless customer experience

**Additional Information**

**Be Connected**

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

It’s never been a more exciting time to join our team as we take the next step in our journey.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.