Retail Manager

3 days ago

St Kilda, Australia PINK FLAKE PTY LTD Full time

**About The Role and Responsibilities**

**Tasks Include**:

- Manage and lead a team of retail sales associates, ensuring high levels of customer service, handling customer complaints and staff engagement
- Oversee store operations, including inventory management, merchandising, presentation and growth.
- Organizing displays, promotions, and stock replenishment
- Managing daily store activities, including sales, inventory, and staff scheduling.
- Recruiting, training, supervising, and evaluating team members.
- Develop and implement strategies to drive sales, improve operational efficiency, and enhance the customer experience
- Monitoring budgets, sales targets, and expenses.
- Work closely with the leadership team to ensure compliance with all relevant regulations, policies, and procedures
- Liaise with management and other stakeholders to share insights and support the overall business objectives
- Foster a positive and collaborative work environment, providing coaching and development opportunities for the team

**Qualifications and other requirements for Retail managers**
- Diploma level qualifications or equivalent in management or other relevant field.
- Recent minimum of one year of relevant experience working in a retail management role within the grocery or supermarket industry, preferably an independent grocery store
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent customer service orientation and problem-solving abilities
- Proficient in inventory management, financial reporting, and data analysis
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders
- Familiarity with relevant retail industry regulations and compliance requirements
- Adaptable and resilient, with the ability to thrive in a fast-paced environment
- A valid driver license with your own reliable vehicle.
- Ability work with flexible hours including weekends.

Pay: $136,000.00 - $145,000.00 per year

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 3 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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