Guest Service Agent

2 weeks ago

Sydney, Australia Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
We are looking for enthusiastic, dedicated and professional Guest Service Agents to join our team at Oaks Sydney Full time, Part time, and Casual roles available. Night Duty and Day shifts also avalible.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

**Key Responsibilities Include**:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

**Qualifications**:

- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Full availability to work a variety of shifts Monday to Sunday, including weekends, school holidays and public holidays.

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Voyages Indigenous Tourism Australia Full time $60,000 - $80,000 per year

    An Epic Icon needs an Epic TeamAre you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for aGuest Service Agentto live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.We are seeking a customer focused and experienced guest service agent to welcome...

  • Guest Service Agent

    1 week ago

    Sydney, Australia Mantra 2 Bond Street Full time

    **Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour. With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...

  • Guest Services Agent

    1 day ago

    Sydney, New South Wales, Australia TransMetro Corporation Full time $45,000 - $65,000 per year

    Guest Service Agent – Hotel ReceptionBe part of a friendly & professional teamRoom Master Experience will be highly regardedMetro Hotel Marlow Sydney Central is seeking for an experienced, motivated and driven person who embraces their job with passion, creativity, professionalism and commitmentAs a Guest Service Agent, you will be the first point of...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia IHG Hotels & Resorts Full time $45,000 - $65,000 per year

    Guest Service Agent | Part time | InterContinental Sydney Double BayHotel Brand: InterContinentalLocation: Australia, New South Wales, SydneyHotel: Sydney Double Bay (SYDIC), 33 Cross Street, Double Bay, 2028Job number: 151421As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental...

  • Guest Service Agent

    3 days ago

    Sydney, New South Wales, Australia Crowne Plaza Hotel Full time $60,000 - $80,000 per year

    Guest Service Agent Full-Time or Part-Time Opportunity AvailableAre you a people person who loves creating memorable guest experiences? Join our Front Office team at Crowne Plaza Sydney Darling Harbour, where every day is an opportunity to make someone's stay special.As a Guest Service Agent, you'll be the friendly face that welcomes our guests, the calm...

  • Guest Services Agent

    2 weeks ago

    Sydney, New South Wales, Australia Virgin Australia Full time $40,000 - $80,000 per year

    Work type:Part Time- ##### Location:Sydney- ##### Job type:Ground Operations, Customer Service- ##### Applications close:Guest Services AgentHello. We're Virgin Australia, and we're looking for Guest Services Agents to join our team in Sydney Airport.We're the airline that's always done things a little different. We go the extra mile, in the air and on the...

  • Guest Service Agents

    7 days ago

    Sydney, New South Wales, Australia Minor Hotels Australasia Full time $45,000 - $135,000 per year

    Guest Service Agents – Multiple OpportunitiesWe're excited to announce multiple opportunities for Casual and Part-Time Guest Service Agents across our Oaks Hotels in Sydney.As the welcoming face of our hotels, you'll play a key role in creating memorable guest experiences from check-in to check-out and everything in between.Applications are now open, and...

  • Guest Service Agent

    7 days ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. **Job Description**: Oaks Sydney Goldsbrough Suites are...

  • Guest Service Agent

    1 week ago

    Sydney, Australia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...

  • Guest Service Agent

    3 days ago

    Sydney, Australia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...