Partner Operations Specialist

**Your Data Skills Can Power the Live Stream Team**

**What's in It for you?**
If you're someone who finds satisfaction in keeping complex systems running with precision, this role is built for you. You'll be at the core of a fast-paced, data-driven environment, working behind the scenes to support some of the most high-profile relationships at KICK. From streamlining workflows to ensuring seamless contract and invoice management, your work will have real, measurable impact. This is a chance to work cross-functionally, build strong operational foundations, and contribute to shaping the way we collaborate with partners on a global scale.

**Your Role with Us**
As our Partner Operations Analyst, you'll be the engine behind smooth day-to-day operations within the Partnerships team. You'll manage contract workflows, verify and process invoices, maintain clean data, and respond to partner queries with clarity and speed. Working closely with the Partnership Technical Lead, you'll help streamline internal coordination and surface opportunities to automate and improve existing processes. Your attention to detail and proactive mindset will keep our partner ecosystem running efficiently and effectively.

**Who are we?**
Headquartered in the beautiful city of Melbourne, Australia, KICK is built by gamers, for gamers. Our platform may be new, but we're already making waves by partnering with some of the biggest names in streaming

We're not just another live streaming platform though - we're a community of gamers, creators, and fans who are passionate about building something incredible together, and we're already seeing the results of our hard work: Our platform is quickly becoming one of the fastest growing forces in the industry. Fast forward to today, we have more than 50 million users and recently celebrated 1 billion watch hours, and we are just getting started.

Our founders have spent the last two decades playing video games together and fueled by their extensive knowledge, experience, and deep love for tech, they have turned their passion into a number of thriving entertainment and gaming brands. This passion for gaming, has led to KICK being recognised as an industry disruptor and the ones to watch, making us the ultimate destination for gamers and creators alike.

**What you will do**:

- Review and audit partner data to ensure accuracy and resolve discrepancies with relevant teams.
- Verify, tag, and coordinate invoice approvals, working closely with Finance for timely processing.
- Maintain an organized contract repository, tracking key dates and renewal timelines.
Audit data before external sharing, ensuring compliance and proper access controls.
- Document and update core partner operation processes in a clear, centralized playbook.
- Assist in compiling regular performance reports on partner metrics and operational KPIs.
- Review workflows to identify bottlenecks, suggesting and testing automation improvements.
- Coordinate daily with internal teams (Finance, Legal, Product, Marketing) to ensure smooth collaboration.

**What you will bring**:

- Proficient in Google Workspace (Sheets, Docs, Drive)
- Experience with project or ticketing systems such as Jira or Confluence
- Excellent written and verbal communication skills
- Advanced spreadsheet abilities including formulas, filters, and lookups

**Bonus points if you also have**:

- Familiarity with process automation tools like Zapier, Google Apps Script, or similar platforms
- Sports & Gambling knowledge advantageous
- Cryptocurrency knowledge would be advantageous
- Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Airtable & Intercom

**Some of the perks of working with us**:
**Office Perks & Environment**
- In-house baristas serving free coffee, tea, fresh juices, and smoothies
- Daily catered breakfast and regular company-wide events
- Snack walls and drink fridges on every floor
- Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

**Wellbeing & Personal Development**
- Access to our Employee Assistance Program for you and your loved ones
- 9,000+ courses on our Learning & Development platform
- One paid volunteer day per year
- Weekly Wednesday massages by professional masseuses

**Team Connection & Rewards**
- Team budgets for lunches and activities to celebrate achievements
- Social sports teams and participation in Corporate Games
- Easygo branded swag
- Birthday and work anniversary gift vouchers, plus a chance to win prizes

**Events & Experiences**
- Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
- Office visits from big-name streamers
- Meet Ambassadors like Alex Pereira, Israel Adesanya
- Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo (and KICK) are the driver of our success. To make sure that our products and culture continue to i