Customer Service

18 hours ago


Cooma, Australia birdsnest Full time

We’re so thrilled you found us We’re birdsnest, a womens fashion retailer, though we like to think of ourselves as Wardrobe Wingbirds Our mission is to help customers find the perfect outfit that makes them feel amazing - inside and out. To make this happen we have over 140 talented people working across 14 different teams from Software to Fashion buying & Warehouse to our award winning Customer Service team. This is all based in our little nest in the country town of Cooma in the Snowy Mountains of NSW.

**The Opportunity**
Are you genuinely excited to help others?
- 1+ years of relevant work experience in a customer service based role
- Excellent problem-solving and multitasking skills
- Provide knowledgeable answers to questions about product, service, pricing and availability
- Handling complaints, providing appropriate solutions and alternatives
- Excellent communication skills, both verbal and written
- Ability to retain and recall important information
- Highly organised and motivated to succeed
- High attention to detail
- Interest in fashion
- Excellent Customer Service skills required

**Does this sound like you?



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