Scheduler - Aged & Disability Care

Right at Home Sydney Northern Beaches provides a wide range of tailored care services to assist people living independently at their home. We are an Internationally recognised in home care provider known and respected within the community for providing our clients with a high level of service, with our mission being to Improve the qualify of life of those we serve

We have a great opportunity on offer for an Experienced Scheduler to join our existing Scheduling Team based in Dee Why.

The successful applicant will have years of proven advanced scheduling skills and experience within a Community Care provider. The successful applicant must be an excellent communicator who can build and maintain supportive relationships with clients, their families and all relevant stakeholders.

As well as being the first point of contact, the role will include doing the following:
Assisting with handling high volume of incoming telephone and internet enquiries.

Scheduling services for our clients by rostering Care workers dependant on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.

Managing system Shift notes and redirecting as per intended recipient.

Preparing invoices and mailing out in due manner.

Vast Administration support to the recruiter, scanning and creating system files, as well as providing recruitment support where required.

Updating mandatory compliance items in due manner.

Stock taking and ordering office stationary and equipment as required.

The role is fast-paced and it is essential you can multi-task and adapt well under pressure.

**Qualifications**:

- Certificate III in Aged Care, or Disability Services-highly regarded.
- Current Australian National Police check
- Current First Aid and CPR certificate
- NDIS Worker Screening-Blue and Yellow card
- NDIS Orientation module
- COVID-19 Infection Control Certificate
- Smart mobile phone
- Driver's licence and your own reliable registered vehicle
- Full Comprehensive Vehicle Insurance

Successful applicant will have the following:

- Proven Experience in Scheduling/Rostering, Planning and extensive Administration Management.
- Proven excellent Client service manner.
- Be able to establish relationships and build rapport with Clients, their families, Carers and referral sources and maintain effective professional communication at all times.
- Advanced time management / organisational skills. Be highly efficient, reactive and adaptive.
- Forward planner and analytical thinker with high attention to detail.
- Ability to thrive in a very fast paced environment and work exceptionally well under pressure and within time restraints.
- Problem solving, negotiation and conflict resolution skills.
- Willingness to learn and be coachable.
- Ability to develop/implement and evaluate organisational and client focused documentation as well as systems.
- Ability to create and promote a positive and supportive culture where all staff are valued
- Excellent Computer literacy - Enterprise Management Software and sound knowledge of Microsoft Office, Office 365, Excel, Outlook, Power point and Adobe.
- Efficient in all aspects of social media channels and creative content implementation.

This is a great opportunity to be part of a fast growing business with real, genuine career pathways, working from our Dee Why office.

If you are the type of person that is highly professional and proud to represent a fantastic brand but can also hit the ground running, then we would love to hear from you

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-38 per week

**Salary**: $30.00 - $38.00 per hour

Schedule:

- Monday to Friday
- On call

Supplementary Pay:

- Performance bonus

Ability to commute/relocate:

- Dee Why, NSW 2099: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)