Roster & Operations Coordinator

Requisition No: 5697
- Executive Division: Medical Services
- Division: Medical Workforce
- Program: Medical Workforce
- Department: Medical Workforce Unit
- Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
- Job Function: Administration & Leadership
- Project:

- **Location**:Footscray Hospital
- **Employment Type**: Full-Time, Ongoing
- **Salary**: $74,448.00 base per annum + Super + Salary Packaging

**About the role**:

- You’ll play a critical role in making sure our hospitals are safely and effectively staffed each day
- You’ll contribute to an energised and supportive team culture, directly impacting the experience of doctors and the patients we serve
- With the new Footscray Hospital opening in 2026, you’ll join us at an exciting time of growth and transformation

The Medical Workforce Unit (MWU) supports over 2,000 doctors across our service. We provide both strategic direction and operational expertise in medical workforce planning, recruitment, credentialing, contracting, rostering and onboarding. You’ll be part of a dynamic team that works closely with hospital leadership and clinical departments to ensure the best possible workforce outcomes for Melbourne’s West.

**Key responsibilities**:

- Coordinate and oversee daily workforce operations for Junior Medical Staff (JMS) across multiple campuses
- Balance staff movements, leave and coverage to ensure safe and effective service delivery
- Maintain accurate and timely records of rostering, timesheets and staffing updates
- Support process improvement, consistency and fairness in rostering and workforce management
- Work closely with clinical leaders and hospital management to support both service delivery and staff wellbeing

**About you**:
We want someone who is organised, energetic and thrives in a busy work environment. You don’t need to have hospital rostering experience to succeed here; transferable skills are just as valuable. What matters most is your ability to keep people and systems running smoothly.

Ideally, you will demonstrate:

- Exceptional organisation and time management skills
- A quick learner with a positive, energetic personality who fits well in a collaborative team culture
- Enjoy working in fast-paced, demanding environments where accountability is high
- Team leader or supervisory experience (or demanding customer service environments)
- Strong Excel and systems skills, with the ability to adapt quickly to new platforms
- Confidence in maintaining documents or internal records with a strong attention to detail
- Clear, professional communication skills and the ability to build strong relationships across diverse teams

**Desirable**:

- Experience with hospital rostering systems, SAP, or recruitment activities such as interviewing and credentialing will be viewed favourably, but is not essential.

**Position Description**

**About Western Health**
- Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
- With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
- We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
- We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

**Why join us?**

**Compensation and benefits**
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

**Learning and development opportunities**
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.

**Community impact and