Casual Retail Sales Assistant

1 week ago

Melbourne, Australia July Full time

July

July is looking for casual brand ambassadors to join our QV Melbourne and Collingwood teams.
- Luggage designed in Melbourne, made for the world
- An experienced and close-knit retail team
- Based in QV Melbourne and Collingwood

Who is July?

We sell beautiful things to beautiful people. Founded in 2018, July exists to bring better designed products around how we travel.

Creating durable high spec luggage at a fraction of the traditional price means we are giving all people the opportunity to own luggage that lasts a lifetime.

We’re direct-to-consumer and in love with our customers; we retail directly into Australia and US markets, with more coming.

Who we look for

Design-focused, helpful, considerate.

July people are unique. They are enthusiastic about travel, energetic, love to share and have a point of view. They work for the benefit of all, are authentic and honest and value fun at work.

We are sales driven but don't want to only focus on conversion. Our goal is to help people in any way they need guidance: whether it be travel tips or packing hacks.

We talk about our travel experiences: where to go in cities you’ve visited, what must-try foods you’ve had or how to find that hidden cafe you stumbled upon.

We’re adventurers, risk takers, creatives and curious about the world

We represent a travel brand that loves to travel, and your experiences around it is what makes you a perfect fit for July.

A day in the life of a July Brand Ambassador:

- Provide customers with world-class experience in areas of product and culture, sharing authentically about product use and their own travel experiences.
- Product education: communicate features, benefits, usage and best care instructions
- Demonstrate the culture held within July, including: Attitude of fun, passion for new experiences and curiosity whilst creating a warm and relaxed environment for customers
- Receive and restock shop and stock room independently, counting stock twice a week
- Answers phone inquiries as required
- Utilise Point of Sale system, process payments, refunds and exchanges and issue gift cards
- Communicate with the team for order details, pick-up and delivery
- Move around boxes for inventory that can weigh up to 6kg

To succeed in this role:

- Experience in fashion retail
- Passion for travel
- Upbeat, optimistic, passionate, friendly and authentic
- Responsible and dependable
- Enthusiasm to deliver exceptional customer experience
- Opportunity to be a part of a fresh team with an iconic product.

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