Security Officer

Certis Security Australia is one of Australia’s leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Position Purpose
Certis is seeking a Security Officer/ Rover for a (Level 4) Full Time role, to provide asset protection and ensure all stakeholders attending Site are within a safe and incident free environment.
The Company Incorporated in 1923, SNP Security (Now Certis Security Australia) prides itself on being an industry leader and one of Australia’s most respected and highly regarded security providers. With a blue-chip client base and strong company values, SNP is dedicated to delivering exceptional customer service to its clients and customers. Our company values are fundamental to SNP Security success, they define who we are and set us apart from the competition. These roles are covered by the BRI Security Enterprise Agreement. Key Responsibilities
Arming and Disarming an Alarm Systems
Assist in the installation / removal of equipment relevant to channelingstakeholders in and out of the premises
Conduct regular foot patrols of the assets
Investigate and appropriately action all complaints received by stakeholders
Maintain a clean and tidy work environment
Maintain the onsite Key Register
Maintaining and controlling relevant equipment e.g. keys, swipe cards.
Monitor the CCTV system
Monitor, control and maintain Access Control equipment
Oversee & assist customer with observations of site WH&S procedures
Perform inductions to ensure continued WH&S of site
Perform unlock and lock up of access points within the Sites
Professional liaising with State Police, Emergency Services and allstakeholders
Provide Concierge duties
Provide Customer Service to all stakeholders
Reporting incidents and breach of Security immediately

**To be considered for this role you must**:
Possess current First Aid
Hold a valid New South Wales Class 1 AC Security License
Must have a current White Card
Be prepared to work AM/PM shift work rosters with varying hours of attendance including weekend work.
Be physically fit, well presented/ groomed with pleasant disposition
Have strong organizational skills and ability to manage multiple tasks
Able to work well and remain calm under pressure
Have effective communication skills both verbal and written communication
Demonstrate a strong customer focus and be able to live our values
Good understanding and experience in WHS and emergency response management procedures;
Strong experience in conflict resolution; and
Good report writing skills.
Be capable of learning new skills quickly
Exceptional Customer service skills
Being flexible and adaptable
Ability to compile precise and professional reports

Mandatory
Current State Security License
Own transport
Must have White Card
Extensive Security knowledge and understanding of Security issues
Able to pass pre-employment alcohol & drug testing
Must be able to pass a pre-employment medical / fitness examination. Experience
Preferably prior experience in dealings with major stakeholders
Prefer minimum 2 years’ experience within Security Industry Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees Diversity Statement
Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd
NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd
NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293

To provide asset protection and ensure all stakeholders attending Site are within a safe and incident free environment.

Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees