Case Manager, Ifnsw

1 day ago

Tweed Heads, Australia EML Full time

**Case Manager, ifNSW**:
NSW - Tweed Heads Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Access LinkedIn Learning - 18,000 courses to advance your professional education
- Up to 16 weeks paid parental leave, plus super

**THE OPPORTUNITY**

Join our ifNSW Tweed Heads claims team. You will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The Case Manager role is a crucial aspect to assisting an injured worker get their lives back. You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment. As part of the workers compensation process, you will be paying the injured workers wages and any treatments that are approved.

We are looking for individuals who have recently graduated with a degree in psychology/ similar degree. If you are looking for a career to utilise your Allied Health background in a purposeful career, then this role is for you.

This will be a** full-time permanent** position based in the **Tweed** office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries
- Build and maintain relationships with a wide variety of stakeholder such as, injured workers, their employers, doctors, rehabilitation providers, etc. to help the injured worker get back to work as promptly and safely as possible
- Ensure active and timely strategies are implemented to improve recovery and return to work outcomes
- Work with our Injury Management Specialists to develop and implement a plan to assist the injured workers’ return to work journey

**ABOUT YOU**
- Allied Health background with experience in customer service is highly desirable
- Ability to work well within a team and thrive in a fast-paced environment
- Passion for helping people and can handle challenging conversations
- Proactive, self-motivated and can think creatively when engaging with stakeholders
- Empathetic, resilient and ability to work well under pressure
- Experience managing, negotiating, and influencing positive outcomes
- You pride yourself on giving world class customer service and have experience building a rapport and collaborative relationships with each customer/client

  • Team Leader

    2 weeks ago

    Tweed Heads, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Team Leader

    2 weeks ago

    Tweed Heads, New South Wales, Australia EML Full time $90,000 - $120,000 per year

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    7 days ago

    Tweed Heads, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager Ohc

    7 days ago

    Tweed Heads, Australia Care Connect Full time

    Posted: 11/02/2025 Closing Date: 10/03/2025 Job Type: 3. Maximum Term - Full Time Location: Tweed Heads Job Category: Care Operations Care Connect are seeking an experienced & driven Care Manager to join our Out of Hospital Care team. **About us** An industry-leading and dynamic support provider, Care Connect is proudly a not-for-profit organisation....

  • Team Leader

    6 days ago

    Tweed Heads, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Ndis Case Worker

    6 days ago

    Tweed Heads, Australia Maple Community Services Full time

    Are you a dedicated leader ready to empower individuals on their journey towards independent living? Join us as a Case Worker, driving positive change and facilitating growth within our Supported Independent Living (SIL) homes. **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities...

  • Case Manager, Transitional Aged Care Program

    4 days ago

    Tweed Heads, Australia Northern NSW Local Health District Full time

    **Make a new start in your career and life. Join a welcoming, supportive healthcare community, with professional development opportunities + more!** **Employment Type**: Temporary Part Time / Full Time (62 weeks) **Position Classification**: Clinical Nurse Specialist / Dietitian / Occupational Therapist / Physiotherapist / Social Worker / Speech...

  • Case Manager

    3 weeks ago

    Tweed Shire Council, Australia EML Group Full time

    Case Manager1 week ago Be among the first 25 applicantsEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning...

  • Care Manager Ohc

    13 hours ago

    Tweed Heads, Australia Care Connect Full time

    **Care Manager - Out of Hospital Care** - $93k + super + (NFP tax savings up to $15,900 p.a.) pro rata + equipment provided - Full time, permanent position - 38 hrs/week or 40hrs/week with monthly ADO **Care Connect **_Life, made easier! _ As a leading for-purpose community care provider, we have delivered safe, effective, personal and connected care to...

  • Injury Management Specialist

    6 days ago

    Tweed Heads, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...