Case Manager Ohc

3 days ago

Tweed Heads, Australia Care Connect Full time

Posted: 11/02/2025

Closing Date: 10/03/2025

Job Type: 3. Maximum Term - Full Time

Location: Tweed Heads

Job Category: Care Operations

Care Connect are seeking an experienced & driven Care Manager to join our Out of Hospital Care team.

**About us**

An industry-leading and dynamic support provider, Care Connect is proudly a not-for-profit organisation. We understand how important it is to remain independent at home. Our collaborative, authentic and talented team enhances people’s quality of life each and every day. _You can be part of it._

**About the Role**

This is a fantastic opportunity to join our team in a **Full Time, Maximum Term** role until 30 June 2025. You will liaise with external service providers and the OHC team, connecting clients to supports & services to safely transition home after hospital. In this role you:

- Review referral and intake information and complete assessments of OHC clients - face to face or via phone - within agreed time frames and KPIs
- Undertake _person-centred-care_ planning - identify care needs, develop care plans, explain rights & responsibilities, and collaborate with clients to set expectations
- Identify key referral networks and access local resources - consistent with OHC client care plans and budgets

**About You**

You are perfect for this role if you love engaging with people, value relationships in your work and are confident in delivering _person-centred-care_ plans to a diverse client base. You are committed to treating others with respect and maintaining confidentiality. You share our workplace values of Collaboration and Courage, Authenticity, Respect and Excellence - **CARE**.

**To be successful in this role, you will have**:

- A minimum of two years' experience in a case management or client management role
- A diploma or degree in Health or Allied Health field or minimum of 6 years' relevant experience to equate to a health-related discipline
- Strong communication, advocacy and interpersonal skills
- Demonstrated time management, prioritisation and budget management skills
- A current Australian Driver's Licence and access to a reliable vehicle
- Experience in the Microsoft Office suite and exposure and/or ability to acquire skills for in-house client database systems
- Immunisation record in line with NSW Health vaccination policy, or willingness to obtain.

**What’s in it for you?**

We offer a competitive salary, PLUS maximise your salary as a not-for-profit employee by accessing Salary Packaging benefits to increase your take-home pay We value your work/life balance with a flexible working environment, a passionate team and a caring, understanding work environment.

Care Connect is committed to your learning & progression with ongoing training & development to support you in your role and career. We also look after your health & wellbeing with an Employee Assistance Program, discounted health insurance & wellbeing products.

**Next Steps.

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