Product Analyst- Banking

If you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers?

We’re wondering the same thing.

**We built it. We launched it. Now, we run**

Twelve months ago, we started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday Aussies. We added some curiosity and bravery. And we built a team of legends.

We’ve now launched the Bank, but it isn’t static. This is a journey that’s only getting started. Everything will be shaped by our customers, as we use insights to guide what features and functions, we build next.

**We need industry stirrer-uppers**

You know: non-conformers. Those who are compelled to do something different. Who care enough about the customer to ask the big questions no one else will. Who want to know what if. What if we tweaked this, or toggled that. You zig when everyone else zags, disagree without being disagreeable, and love the rush of starting something new.

**Specifically, a Product & Data Analyst not boxed in by job title**

In this role you will have the opportunity to collect, analyse and interpret customer and product data in order to identify opportunities for new features and improvements across banking products such as savings accounts, transaction accounts, term deposits, overdrafts, and digital wallets. You will then use these data driven insights to map customer journeys, identify pain points and assist in prioritising product enhancements.

**What matters**
- Previous experience in a data/insights role within a banking environment, with knowledge of banking products
- Strong understanding of the product lifecycle and how to support it from within a squad
- Proficiency in SQL and dashboarding tools (e.g. Power BI/Tableau)
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with tools like Jira, Confluence, Figma, or Trello is a plus
- Previous experience writing product-facing collateral
- Comfortable working across squads, vendors, and stakeholders in fast-moving delivery teams

**Imagine the lovechild of a fintech startup and a big four**

Agile and hands on meets established and fully resourced. That’s kind of who AMP Bank is.

We’ve just built a whole new, digital business from the ground up. We freed ourselves from legacy systems and ways, to build a brand-new bank. Only we’ve done it with the backing of the award-winning tech that fuelled Starling Bank’s success in the UK, and the financial muscle of AMP’s 175-year heritage.

But what we’ve built isn’t static - it’s living, evolving, and shaped by our customers. Every piece of feedback, every idea will push it forward, guiding what we build next to create something truly special.

**Take that. Add you. Shape who we become.**

Right now, we’re taking the best of AMP’s current culture, borrowing from successful neobank cultures and creating something entirely new. So, there are still a lot of unknowns.

But you’ll be part of the original squad, setting the tone for who we become.

A lot of it will be trial and error and making mistakes, so you need to be comfortable with things not always going to plan. We are.

And we’re 110% in this together. So, you won’t go it alone, but you will be called to muck in and play your part. This is no place to hide. We want your ideas to be heard and celebrated. It’s about moving fast, working together and being transparent in everything we do.

This is how we’ll make AMP Bank happen.

**It’s all of the fun, with none of the financial risk**

This is your greenlight to take a sledgehammer to traditional banking and build a meaningful digital business from scratch. One that’s so simple, smart and savvy, people write songs about it. Only, instead of the sleepless nights and cashflow worries that come with the startup phase, you’ll have the tools, money, team and salary of a fully-fledged business. It’s all of the fun of a startup, with none of the personal risk.

**So, roll up your sleeves. There’s work to be done.**

Sure, it’s going to be a fast, furious, challenging ride. It’s new for us too. But that’s the thrill of it. So, roll up your sleeves and burn your suit. There’s work to be done.

**Let’s build the bank you wish existed**

Let’s get rid of the old school, the outdated and bank statements collecting dust on kitchen benches. And make AMP Bank the relatable, customer-obsessed bank we know it can be.