Melbourne Airport

3 days ago

Melbourne, Australia Star Aviation Services Full time

**Introduction**:
Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care
**Description**:
Service Delivery
- Deliver Cabin Cleaning services on behalf of Star Aviation customers in accordance with the Airlines procedures under the direction of a Team Leader, including
- Cleaning the aircraft interior, including but not limited to seats, side walls, ceiling panels, carpet, galleys and cabin lavatories
- Waste removal
- Linen change
- Stock replenishment
- Ensure compliance and safety regulations are met to the highest standard at all times and Meeting the On Time Performance of the aircraft
- Represent both the Airline and Star to the highest-level ensuring customer satisfaction
- Work either alone or as part of a team
- Actively participate in undertaking duties in a safe, professional manner
- Ensure at all times you act in accordance with Star’s guidelines and procedures

Management of GSE
- Ensure the safe and secure operation of all equipment
- Report equipment malfunction to the Team Leader
- Where qualified, operate Ground Service equipment (GSE) in accordance with correct procedures

**Skills and Experiences**:
Essential
- A valid Australian driver licence (minimum of Provisional (Red P's))
- A valid Aviation Security Identification Card (ASIC) or ability to successfully obtain one

Desirable
- A valid authority to Drive Airside Card (ADA)
- Understanding of the aviation industry and/or cleaning industry
- Health and Safety Training
- Manual Handling procedures

**Skills**:

- Physically fit and able to perform lifting and bending
- Excellent organisation and time management skills
- Working in a high-pressure environment and to strict timelines
- Customer focus to deliver exceptional service
- Ability to adapt to changing priorities and situations
- Able to work well in a fast-paced team environment
- Capable of Incident Report writing, in plain and clear English

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