Change Manager

At MECCA, change isn’t something that “happens to us” - it’s something we lead, with creativity, courage, and a deep care for our people and customers. We’re embarking on one of the most significant transformations in our history, with a new ERP, we’re looking for an experienced Change Lead to make it a success from strategy through to sustained adoption.

This isn’t your standard change management role. You’ll be setting the vision, developing the strategy, and building the “MECCA Way” for change - a pragmatic, scalable methodology that’s born from what works in real life, not just what looks good on paper.

In this role you will:

- You’ll see the big picture and keep us laser-focused on the most impactful work, even when plans shift. You’ll partner closely with project teams, leaders, and stakeholders across the business, making sure the people side of change is front and centre while technical delivery stays on track.
- You’ll create clear, compelling strategies that inspire confidence, translating complex impacts into practical steps for teams at every level. You’ll anticipate and navigate ambiguity with calm energy, finding solutions and opportunities in every twist and turn. And you’ll coach others along the way - lifting MECCA’s change capability so we can deliver transformation after transformation.
- At MECCA, we do whatever it takes - not by overworking, but by working smart and staying nimble. You’ll bring a service mindset, understanding the needs of your stakeholders, making sure they’re not just “informed” but genuinely engaged. You’ll lead with curiosity, challenging old ways of thinking and finding creative paths that balance what’s good for our customers, our brands, and our team.
- Collaboration is key here - you’ll lean in, build trust, and bring diverse perspectives together to co-create solutions. You’ll communicate with clarity and empathy, whether you’re talking to frontline teams or the leadership group, and you’ll be as comfortable in a Steerco as you are on the floor with the team.
- What You Will Bring:

- You’re a seasoned transformation leader with real-world experience delivering at least one major ERP or enterprise system change in a complex environment. You know when to step back and think strategically and when to roll up your sleeves and get it done.
- You’re resilient, composed, and thrive in the grey - turning uncertainty into momentum.
- You take responsibility, act on what’s needed, and hold yourself to high standards, without chasing perfection for perfection’s sake.
- You bring positive energy that lifts others and keeps the wheels turning, even when the road gets bumpy.
- And you never stop learning - seeking feedback, finding opportunities to grow, and helping others do the same.

Your Life at MECCA
Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values. We show up every day ready to collaborate, adapt, find solutions, and — of course — have a little fun along the way.
- Some of the many perks of working with us include:
- Access to world-class learning programs and leadership development- Health and well-being initiatives designed for mind and body- Generous reward, recognition and incentive programs- Quarterly product allowance (yes, it’s as good as it sounds)- At MECCA, we’re all about creating joy — for our customers, and for our team. If you’re looking for a place where your expertise is valued, your voice is heard, and your impact is real, we’d love to meet you..