Freight Forwarding Operative

2 weeks ago

Perth, Australia HAYS Full time

Great opportunity with an Australian freight forwarder$70-75K + super - immediate start

**Your new company**
Join a global freight forwarding business in their freight operation team based at the Perth Airport.

**Your new role**
In your new role as Freight Forwarder, you’ll support day-to-day operations in the sea & air freight department, this includes:

- Taking the lead on invoicing, transport bookings, customer requests and ensuring relevant documentation is completed.
- Building strong relationships with customers and transport providers.
- Ensuring shipment data is inputted promptly and correctly, making sure bookings are lodged with transport providers, and followed up with ETA and confirmed arrival reports for customers.
- Respond to general enquiries for export booking queries and close the enquiry
- Liaise with operations for planned and unplanned change
- Provide new sales or trade leads to the sales team
- Obtain acceptance of additional service fees from customers prior to authorising the requested service
- Management of day-to-day sea freight operations, including client liaison, tracking of shipments, and communicating ETA changes to customers.
- Arrangement of wharf transport, compiling reports on key metrics for presentation for the wider business and liaising with key players internal and external globally

**What you'll need to succeed**
- Valid Drivers licence
- Previous experience within the freight forwarding industry, with understanding of relevant procedures and documentation..
- Demonstrated customer service, interpersonal and communication skills.
- Good understanding of import/export sea freight and potentially air freight
- Strong systems skills, with intermediate MS Excel and Cargowise experience.
- Ability to build team relationships for problem resolution, and team success
- Strong numerical and literacy skills and the ability to think laterally to solve complex problems
- Willingness to learn new skills
- Great attention to detail

**What you'll get in return**

***
You’ll join a close-knit team in a great business on a permanent basis, with opportunity to further your career in logistics, working Monday to Friday.

Additionally, you’ll receive $70-75K + super and Career growth within a global company

**What you need to do now**

Share this role with your network and become eligible for a $200 E-gift card through our Hays 'Refer a Friend" Program.

**LHS 297508** #2733659

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