On-campus Consultant

The opportunity

Due to growth, an exciting opportunity has arisen for a motivated and energetic On Campus Consultant to join Bupa Health Insurance on a Permanent Full-Time basis.

Reporting to the National Manager On-Campus Partnership, your role will be strongly focused on growth and customer service, providing support to both existing and prospective Bupa customers. Servicing primarily overseas students as well as domestic students and staff, your role is crucial in ensuring Bupa can continue to work strategically with our partners in delivering health and care offerings to this evolving industry. You will need to identify new sales opportunities whilst growing Bupa’s impact on the health of its members through promotion of Bupa’s product suite.

You will be required to work on-site 4 days per week at Western Sydney University across three campuses (two campuses at Parramatta and one at Penrith) and the other one day can be work from home. During peak periods such as orientation week, you may be required to work on site 5 days per week so flexibility to travel is a must for this role

How will I help?

Key accountabilities include:

- Represent Bupa in a professional and friendly manner always (critical as role is based on-site at our key partner institution)
- Ability to promote and sell features and benefits of Bupa products to generate further revenue opportunities at our partner institutions
- Have a desire to resolve all customer enquires first time and with urgency
- Present at on-campus events such as orientations, onsite kiosks and health and wellness activations and promotions
- Promote Bupa as a health and care provider within the partner institutions and broader education sector
- Up-sell Bupa product suite including extras cover, overseas visitors cover and domestic health insurance to increase the total Bupa sales revenue within our key clients

What’s in it for me?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences. We respect and consider everyone, knowing your difference will make the difference.

Perk highlights:

- Discount on our health insurance, travel, car, home, contents and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.
- A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.
- An additional well-being day each year to treat yourself.

What do I need?
- Being a previous international student from a relevant Australian university is highly regarded
- Have a valid driver license and own car - flexibility to work across campuses and varying work schedules
- Understanding of the overseas student market and/or exposure to the education sector. This can include being a previous International Student
- Excellent verbal and written communication skills with proven stakeholders’ management experience
- Ability to work in an agile environment and cope with competing pressures from varying channels
- Strong business/commercial acumen with previous sales experience and customer service delivery
- Fluency in other languages is a great asset (especially Hindi, Nepalese, Cantonese, Mandarin)

About Bupa Asia Pacific

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Since 2002, we have reinvested approximately $6 billion in the region, with the Bupa Foundation investing more than $34 million to support 130+ health and care projects.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

Time Type:
Full time