Business Administration Traineeship

**ABOUT THE ROLE**

Reporting to the Administration Team Leader, The Business Administration Trainee plays a crucial role in delivering exceptional support to both clients and staff. The Business Administration Trainee is responsible for managing inquiries, facilitating communication, and handling various administrative tasks.

The role is essential for maintaining smooth operations and ensuring high satisfaction levels among all stakeholders under the supervision of the Business Administration Team Leader. As the primary point of contact, the Administration Officer significantly impacts the public’s perception of ADEC. Through professional interactions with clients and visitors, this role helps shape the organisation’s reputation.

**OUR IDEAL CANDIDATE WILL**
- **Must be enrolled** with a registered **training organization (RTO) to be accepted**, working towards a qualification of a **Certificate I or II in Business Administration**.
- **Strong Communicator**: Clear and friendly in dealing with clients, service providers, and staff.
- **Organised**: Able to manage multiple tasks like scheduling, mail, and inventory with attention to detail.
- **Tech-Savvy**: Comfortable with Office 365/Outlook, troubleshooting IT issues, and setting up equipment.
- **Problem-Solver**: Quick to resolve office or tech issues and ensure smooth operations.
- **Team Player**: Works well with others and takes initiative to support team goals.
- **Proactive**: Anticipates needs, manages supplies, and supports daily operations independently.
- **Customer-Focused**: Provides a positive, professional experience for clients and visitors.

**KEY RESPONSIBILITIES**
- Serve as the primary liaison for clients and service providers, offering detailed information about ADEC services and facilitating a positive first impression.
- Ensuring the office environment is tidy, clean, and welcoming at all times
- Collaborate with Administration Officers across ADEC sites to streamline communication, manage telephony, and oversee administrative support for the organization.
- Manage mail operations, including posting, receiving, and recording, while maintaining an accurate log.
- Procure stationery and office supplies, ensuring timely replenishment to avoid disruptions.
- Effectively overseeing the daily financial management of office supply expenses.
- Maintaining safety supplies and equipment.
- As Site Coordinator, use Office 365 to coordinate staff schedules, book meeting rooms, and schedule events. Include all details, such as catering, in invites and reminders for smooth execution.
- Conduct intake processes for ADEC programs, including referrals to alternative service providers as needed.
- Act as Site Coordinator for the ADEC South Morange office, ensuring operational integrity and smooth functioning.
- Document and record minutes of site management meetings, ensuring comprehensive and accurate records.
- Coordinate maintenance and minor repair tasks for the premises in consultation with the Administration Team Leader at the South Morang Office.
- Uphold office security protocols by managing access and adhering to safety procedures.
- Troubleshooting and solving day-to-day issues with, network access, computers, and mobile phones
- Leasing with ADEC’s IT support to ensure timely resolution of technical issues.
- Setting up new employees with required IT equipment and any other technical support as may be required.
- Undertake other responsibilities as directed by the Administration Team Leader, contributing to the overall success of the team and organization.
- **Please submit a current Resume and Cover Letter that demonstrates how you meet the above-specified requirements.**_

Applications will be reviewed as they are received, and interviews may take place between 17- 26 February 2025.

**MANDATORY REQUIREMENTS**
- **Must have clear National Police Check**:

- **Must have valid Working with Children Check**:

- **Must hold a current Victorian Driver’s License**:

- **Must have evidence of right to work in Australia**:

- **Must have an NDIS Worker Screening Check**:

- **Must be currently studying Certificate I or II in Business Administration**

ADEC is an inclusive employer and values the contribution of people with disabilities to our workplace.

Pay: From $25.41 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

Work Location: In person

Application Deadline: 20/02/2025